Engine Mechanic/AC Service Technician

Generator Supercenter•Nashville, TN

1d•Onsite

About The Position

The Generator Supercenter is seeking an Engine Mechanic/Service Technician to join their team. This role involves traveling to customer residences in a company-provided vehicle to perform repairs and preventative maintenance on whole-home standby generators. The technician will utilize mechanical and electrical knowledge, interpret technical manuals and diagrams, and communicate directly with customers. The position requires adherence to safety practices and involves working outdoors in various weather conditions. The company emphasizes a positive and collaborative work environment, with a mission to provide comfort and peace of mind to customers, be an outstanding partner to suppliers, and foster financial growth for team members.

Requirements

Strong customer service and communication skills (verbal and written).
Problem-solving, organization, and decision-making skills
Ability to work independently demonstrating initiative.
Reading and comprehension skills are required to understand technical manuals, electrical wiring diagrams, and blueprints.
Ability to drive company vehicles safely to each customer’s residence within and surrounding area.
High school diploma or equivalent
Experience with mechanical small engine repair work
Experience with electrical wiring.
Valid driver's license and satisfactory driving record
Be physically able to perform the job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces
The ability to work primarily outdoors in varying weather conditions and temperatures.
Proper eyesight/vision to be able to perform mechanical repairs safely.
Must be able to interpret technical manuals, blueprints, and schematics.
Must be able to drive company vehicles to each job site.

Nice To Haves

Previous experience working directly with customers
Direct generator repair experience

Responsibilities

Using company vehicle – travel to customer’s residence
Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
Inspect, troubleshoot, repair, and perform maintenance on the customer’s home generator.
Follow technical instruction manuals, diagrams, blueprints, and procedures.
Test, troubleshoot, and operate automatic transfer switches.
Document services are performed using an electronic software system
Adhere to all safety practices and requirements.
Other duties may be assigned.