Engagement Specialist

City of Flagstaff•Flagstaff, AZ

2d•Onsite

About The Position

The Engagement Specialist plays a vital role in advancing the City of Flagstaff’s climate and sustainability goals by leading communications, outreach, and behavior change initiatives. This position is responsible for creating engaging content across social media, newsletters, websites, and reports, while translating complex data into accessible public messaging. Key duties include managing the Neighborhood Sustainability Grant Program, serving as the liaison to the Sustainability Commission, and collaborating closely with internal departments, external partners, and the public to foster community and drive local sustainability efforts.

Requirements

Bachelor’s degree in Environmental Science, Public Relations or Administration, or related field
Two (2) years of project coordination experience in resource conservation and/or sustainability practices or related field
Or any combination of education, experience, and training equivalent to the above Minimum Requirements.

Nice To Haves

Ability to utilize design principles to create attractive promotional materials, internal reports and/or communication materials
Experience marketing behavior change initiatives, building relationships with stakeholders, or collaborating across organizations or with partners
Knowledgeable of successful social marketing techniques and experience managing social media accounts
Experience working with and building trust within diverse communities
Experience with federal grants, other forms of federal funding, or federal reporting
One (1) year of supervisory experience, project coordination, budget management, or community organizing experience

Responsibilities

Provides excellent customer service to both internal and external customers
Assists with formulating and monitoring budgets for assigned areas of responsibility
Prioritizes day-to-day activities in order to reach the goals and objectives of the division
Makes recommendations to supervisor regarding operational procedures
Follows federal, state, and local laws and regulations and city policies and procedures.
Assists the Sustainability Director with the development of innovative programs that promote program goals.
Researches and coordinates recommendations set forth by the Sustainability Commission
Monitors and tracks education and outreach efforts for participation, cost, and effectiveness
Researches and applies for state, federal, and private funding opportunities that support the Sustainability Section’s mission.
Reports on grant updates as required
Coordinates with partners and other city staff to implement strategies and actions associated with division goals.
Provides support to Sustainability Division staff for ongoing interdepartmental sustainability efforts
Represents the Sustainability Division at local and national meetings, seminars, and conferences
Works with local media outlets to promote programmatic goals
Conducts education and outreach to raise awareness about Sustainability Division initiatives
Analyzes best practices to reduce greenhouse emissions; conducts a technological analysis of organization and community emissions; scenario planning and determines best practices for municipal organization and the Flagstaff community; conducts fiscal, environmental, and community impact analysis
Monitors and tracks community sustainability efforts, measures progress, and reports on that progress
Establishes and implements interdepartmental projects related to energy management, carbon reduction strategies, waste diversion strategies, education, reporting, innovation, and collaboration
Coordinates intergovernmental agreements and service contracts pertaining to community sustainability
Collaborates with internal partners to promote municipal sustainability efforts at municipal facilities
Assists in the development, coordination and administration of programs and projects
Develops and implements communication strategies for sustainability initiatives
Translates complex climate data into understandable and engaging content
Creates and manages content for reports, blogs, newsletters, websites, and social media, utilizing design tools such as Canva and Mailchimp
Maintains an active social media presence for the Flagstaff Sustainability Office, coordinating daily posts, moderating community conversations, and creating engaging behavior change and awareness campaigns
Leads collaborations with city divisions to complete special projects and initiatives to advance goals of the Flagstaff City Council, City Manager, and the Sustainability Division
Prepares and presents oral and written reports to the city council, city commissions, city manager, division director, and the Flagstaff community
Serves as the liaison to the Sustainability Commission, ensures compliance with state open meeting law and coordinates long-range planning efforts to support city goals
Oversees the Neighborhood Sustainability Grant Program, including budget, grant cycle, supports applicants and award winners, monitors compliance, tracks and reports outcomes, and ensures program fiscal stewardship of funds
Supports annual Innovate Waste and Carbon Dioxide Removal Challenge, including challenge promotion, processing, ensuring legal and procurement compliance
Monitors and tracks Sustainability Division education and outreach efforts for impacts, including participation, cost, and effectiveness
Utilizes digital media platforms and works with local media outlets to promote behavior change and raise awareness of Sustainability Division initiatives
Develops and implements communication strategies to support the division’s outreach and engagement efforts
Leads efforts to establish and maintain positive community relations between the city and residents, the business community, media, outside agencies, and public officials

Benefits

Arizona State Retirement System with 100% Match
Deferred Compensation Options
Up to 4% Annual Pay for Performance Increase
Group Insurance including Health, Dental and Vision coverage
Flexible & Health Savings Accounts
13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance
First-Time Homebuyer Assistance
Qualified Public Student Loan Forgiveness
Employer Tuition Assistance
Employee Clinic, Telehealth, Wellness Program & Incentives
Tobacco Cessation Program
Employer Assistance Program
Recognition including Work i versary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards
Employee Discounts: Mountain L ine Bus Eco Pass, Aquaplex, and Recreation Centers