Engagement Specialist

Southwest Behavioral & Health Services Careers • Bullhead City, AZ

3d • Hybrid

About The Position

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Engagement Specialist who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, ability solve problems, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Bullhead City team! An Engagement Specialist provides outreach, engagement, screening, assessments, treatment planning, case management, and crisis intervention to children/adolescents, and adults.

Requirements

• Minimum requirement consist of a bachelor’s degree with one year full-time behavioral health experience or an equivalent combination of education and experience directly related to behavioral health, totaling two years, is acceptable.
• Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon needs of the clinic.
• Required to maintain personal auto insurance per SBH guidelines.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire

Nice To Haves

• enjoys coordinating with people
• ability solve problems
• organized
• excellent communication skills

Responsibilities

• Completes outreach to clients who do not attend appointments as planned and coordinates care with treatment team.
• Consult with clinical staff and other community stakeholders regarding consumer care.
• Works with clients with inconsistent attendance in order to identify and resolve barriers to treatment.
• Assist with closure of records for clients who complete treatment and/or are being closed for reasons aside from treatment completion.
• Prepares, issues, and tracks Notice of Actions (NOAs) for client with inconsistent attendance.
• Maintains accurate, thorough, and current documentation of consumer contacts, service plans, treatment status, progress, and services delivery issues in accordance with SBH standards.
• Monitors caseload for re-authorizations as required.
• Engages in solution focused, strength based health/clinical services to consumers in accordance with company standards.
• Performs intakes and psychosocial assessments of families and their individual members, as needed.
• Works with other professionals to plan, market, and implement new programs.
• Maintains required number of client contact hours per week.
• Maintains expected level of productivity.

Benefits

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• 40% company match up to a 10% deferral into your SB&H retirement account!
• Benefit from our culture of internal promotion!
• Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level