Engagement Manager

Mighty Acorn Digital

13d • Remote

About The Position

Mighty Acorn is seeking a mission-driven Engagement Manager to align delivery efforts with meaningful, measurable outcomes for the public, the government agencies we support, and the internal and partner teams doing the work. This role blends delivery leadership, client stewardship, and impact-driven strategy.

You’ll act as the connective tissue between our delivery teams, agency stakeholders, and our mission, asking and answering big questions like:
Are the digital services we’re delivering creating a positive impact on the communities they serve, and on the public sector teams that support them?
Are we aligned on what success looks like? Are our goals both ambitious and realistic?
Are we transparent with risks, challenges, and progress with ourselves and with the client?
Are the right people in the right places? Are team members over or under committed?
Are we acting as responsible stewards of public trust and funds?

Requirements

• 5+ years of experience leading digital service delivery or transformation initiatives in a public sector setting.
• Strong background in program evaluation, stakeholder engagement, or delivery leadership.
• Proven ability to build relationships across agencies, teams, and partners.
• Excellent communicator, with experience translating complex outcomes into clear narratives.
• Systems thinker with a pragmatic mindset.
• Comfortable navigating ambiguity and aligning diverse stakeholder needs.
• An ability to work efficiently, sometimes under tight deadlines.
• A preference for transparency and an ability to be direct and transparent in your own communication.
• An ability to adapt quickly and cope with temporarily ambiguous situations as requirements change.
• This role requires work be performed from within the contiguous United States.
• Candidates must either hold active US citizenship or a green card, and should possess work authorization that does not require any present or future visa sponsorship by Mighty Acorn Digital.
• Candidates selected for the role must pass a criminal background check prior to their start date.
• Candidates must have a fast (>100Mbps) and reliable internet connection and have a dedicated workspace with background noise at an appropriate level for audio calls.

Nice To Haves

• If you don’t meet every requirement but believe you’d be great in this role, we’d love to hear from you! We’re committed to building diverse teams, and research shows that women and underrepresented groups often hesitate to apply unless they meet every qualification. Don't let that hold you back—let’s talk!

Responsibilities

• Serve as a strategic partner to agency stakeholders by fostering transparent, trust-based relationships, and helping define ambitious yet achievable outcomes aligned with real world needs.
• Support delivery teams in aligning execution to mission, ensuring goals are outcomes-driven, teams are right-sized and sustainable, and work stays focused on impact.
• Track and communicate engagement health and impact, synthesizing outcomes for internal reflection and external storytelling that informs, builds trust, and drives accountability.
• Identify and navigate delivery risks early, working across teams and partners to remove blockers, adapt approaches, and sustain progress with creativity and tact.
• Strengthen Mighty Acorn’s broader impact, by evaluating fit, surfacing new opportunities, or facilitating connections to trusted partners when we are not the best match.
• Champion a culture of responsible stewardship, ambition, and delivery across the company.

Benefits

• Mighty Acorn Digital is an equal opportunity employer dedicated to fostering workplace diversity and inclusion. We firmly reject discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws.
• Mighty Acorn participates in the E-Verify program. Upon hire, we'll share your Form I-9 details with the U.S. federal government to validate your eligibility to work in the U.S.
• Please contact [email protected] if you would like to request reasonable accommodation during the application or interviewing process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed