Engagement Manager - SAP Commerce (Hybris)

Capgemini • Irving, TX

7d • $85,544 - $207,401 • Hybrid

About The Position

The Engagement Manager is responsible for planning, managing, and delivering SAP Commerce (Hybris) engagements, including both implementations and managed services. This role oversees project scope, timelines, resources, and budgets while ensuring high-quality delivery and client satisfaction. The ideal candidate brings strong project management experience, technical data analysis capabilities, and excellent communication skills to lead global teams and drive successful outcomes.

Requirements

• Minimum 5 years of project management experience with SAP Commerce (Hybris) platform projects.
• Strong experience managing budgets, schedules, and cross-functional teams.
• Hands-on experience with data analysis, including writing queries and interpreting data.
• Proven ability to lead global teams and manage distributed delivery models.
• Excellent communication, client management, and stakeholder engagement skills.
• Strong consulting skills, including problem-solving, facilitation, and presentation.
• Proficiency in MS Office tools (Excel, PowerPoint, Project, etc.).
• Solid understanding of eCommerce ecosystems, ERP systems, and backend integrations.
• Ability to understand business processes and translate requirements into actionable solutions.

Nice To Haves

• Strong leadership and decision-making skills.
• Ability to work in a fast-paced, client-facing environment.
• Experience managing both implementation and managed services engagements.
• Detail-oriented with a focus on quality and continuous improvement.

Responsibilities

• Lead the end-to-end execution of SAP Commerce (Hybris) projects, ensuring delivery within scope, schedule, and budget.
• Develop detailed work breakdown structures (WBS) and translate them into resource-driven project schedules.
• Proactively identify and resolve risks, issues, and dependencies to remove delivery roadblocks.
• Manage geographically distributed teams performing data analysis, aggregation, and reporting.
• Monitor and control project financials, ensuring adherence to budget and achievement of contribution margin targets.
• Align project execution with defined timelines and ensure milestone adherence.
• Manage client relationships by setting expectations, providing regular updates, and resolving escalations effectively.
• Design and execute a comprehensive communication plan, including status reporting and stakeholder review sessions.
• Oversee both business and technical components of project delivery to ensure high-quality solutions and deliverables.
• Ensure adherence to organizational processes, methodologies, and delivery standards.
• Facilitate meetings, workshops, and client interactions with professionalism and clarity.
• Analyze business process flows and identify opportunities to address client needs through innovative solutions.
• Collaborate with cross-functional and global teams to drive alignment and execution.
• Leverage knowledge of ERP and backend systems that support eCommerce platforms.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed