Engagement Manager, Research - Global Corporate, Life Sciences
About The Position
GLG Research connects clients across all industries with data driven insights using our B2B panels built from the world’s largest and most varied source of first-hand expertise. We offer market insights by providing access to our industry-leading expert panel, as well as full-service custom market research project management and quality review. Our team of market research specialists support all phases of a client engagement, from scoping and questionnaire design to panel selection, quality review, and data interpretation and visualization to meet our clients’ objectives. GLG’s Life Sciences Research business helps biopharma, biotech, medical device, and other life science clients by providing them with the insights that they need to make great decisions and successful investments. The team leverages quantitative and qualitative research capabilities, in concert with the world’s largest and most varied source of first-hand expertise, to deliver powerful insights that inform our clients’ decisions in a timely and thorough manner. GLG is seeking an Engagement Manager to own responsibility for leading and growing GLG’s Research business, focused on serving our Life Sciences clients. The Engagement Manager will join a global team and will collaborate with GLG Research and Business Development professionals. In this role, you will design research projects tailored to GLG’s sophisticated client base and execute these projects to the highest standards. Projects typically involve qualifying and quantifying industry trends through pipeline analyses, commercial assessments, product forecasting, and marketplace investigations. You will be motivated to execute research design rapidly across diverse topics, mentor junior professionals, and cultivate client relationships.
Requirements
- Bachelor’s degree or higher
- 4-6 years of market research experience, particularly in online surveys including proficiency with online survey platforms (e.g., Decipher, Qualtrics).
- 2-3 years of experience within client service and/or project management with a preference for a market research or consulting background
Nice To Haves
- Market research experience within the Life Sciences/Healthcare industry
- Experience analyzing results and/or communicating quantitative research methodologies and capabilities to both stakeholders and clients
- Familiarity with statistical analysis, survey design, and quantitative research methodologies .
- Ability to collaborate effectively within a fast-paced, deadline-driven, process-oriented, client-focused environment
- Strong organizational and project management skills
Responsibilities
- Lead the execution and delivery of customized market research projects for clients in biopharma, biotech, medical device, and other life science sectors
- Ensure commercial success through client interactions and project delivery excellence.
- Train and mentor early-career research professionals.
- Collaborate with clients and internal teams to identify client and research opportunities and lead sophisticated client pitches.
- Develop and implement best practices for project execution.
- Translating complex client problems into components and actionable research objectives
- Monitor and manage the health of key client accounts.
Benefits
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
