Engagement Manager / Lead, Future Platforms | Housing (6 Openings)

HireNow Staffing•New York, NY

1d•$180,000 - $250,000•Onsite

About The Position

HireNow Staffing is actively recruiting six seasoned, highly skilled Engagement Managers / Leads, Future Platforms | Housing on behalf of a valued client partner in the Series E AI-driven real estate B2B software sector . HireNow Staffing is acting as a direct placement partner for these Engagement Manager / Lead opportunities. We are seeking high-performing operators with strong consulting, strategy, product, implementation, or startup operations backgrounds who can lead enterprise client engagements while helping scale next-generation AI platforms. These are high-visibility positions requiring sharp judgment, client leadership skills, operational discipline, and the ability to build from zero-to-one. Candidates with unstable or frequently changing employment history will not be considered. We are prioritizing professionals with strong tenure, progression, and measurable impact.

Requirements

Engagement Manager Level 3–5 years of experience in management consulting, strategy, implementation, product operations, customer success leadership, or client-facing startup roles
Proven experience managing complex software implementations or enterprise client programs
Engagement Lead Level 5–8 years of experience in management consulting, strategic operations, enterprise delivery, or high-growth B2B SaaS environments
Proven experience leading large-scale client engagements and mentoring internal teams
Strong client-facing communication skills with executive presence
Demonstrated ability to operate independently in ambiguous, fast-paced environments
Experience building processes, systems, or operational frameworks from scratch
Strong project management discipline with ability to manage multiple priorities simultaneously
Ability to translate customer needs into structured business and product recommendations
Willingness to work onsite 4–5 days weekly in NYC and travel monthly if needed
Stable employment history with clear progression; candidates with jumpy resumes will not be considered

Nice To Haves

Experience at high-growth B2B SaaS companies, especially housing, proptech, marketplace, or real estate technology environments
STEM degree or equivalent technical / analytical background
Prior startup operating experience or founding experience
Product management or product strategy exposure
Background building scalable implementation playbooks or customer delivery systems
Experience supporting AI-enabled products or data-driven platforms
Strong analytical problem-solving skills with first principles thinking
Experience managing enterprise clients with multiple stakeholder groups

Responsibilities

Own enterprise customer deployments from initial scoping through implementation, launch, adoption, and post-launch success
Serve as the primary bridge between clients and internal Product, Engineering, Operations, and Leadership teams
Translate client pain points and business requirements into clear product feedback and actionable internal priorities
Lead complex multi-stakeholder engagements with executive-level customer contacts
Build scalable operating playbooks, implementation frameworks, and repeatable delivery processes
Drive issue resolution, timeline management, resource coordination, and successful customer outcomes
Partner with internal leadership to improve post-sales motions, expansion strategies, and platform adoption
Identify operational bottlenecks and implement systems that support rapid growth
Travel as needed for client meetings, implementations, or internal business priorities