Engagement Manager, IT Strategy Consulting - ERP

Gartner • Chicago, IL

9d • $168,000 - $199,000 • Hybrid

About The Position

About This Role Our Consulting Associate Directors are responsible for project delivery and oversight along with client relationship management. You will manage teams as an engagement manager, responsible for leading the team to completion and ensuring deliverables are turned in on time. You will also help to create the scope and the design of the overall project. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. Our teams advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes. What You’ll Do As an Engagement Manager, you will function as an engagement manager responsible for:

Requirements

• MBA or other advanced degree preferred.
• 5+ years of extensive experience in ERP Cloud Consulting within Oracle, Workday, or SAP
• Experience within a well-regarded management consultancy in project delivery.
• Sales experience is a plus.
• Prior experience in a problem-solving capacity such as a workstream lead preferred.
• Experience working with multiple IT or Technology solutions.
• Experience working with State and Local Government clients.
• Consistent track record of leading people and building high-performing teams that leverage technology and research to drive the mission-critical priorities of state and local government entities.
• Ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal.
• Unwavering commitment to the success of your team, with willingness to provide constructive/corrective action when needed.
• Demonstrated intellectual curiosity and creative development of solutions and strategies to solve client problems; must adapt Gartner frameworks and methodologies to address clients’ most pressing business challenges.
• Ability to be hands-on and manage multiple client priorities simultaneously.
• Comfortable influencing and building trust-based, value-added relationships with senior executives, both internally and externally.
• Coachable and embracing of best practices and feedback as a means of continuous improvement.
• Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges.
• Relentless focus on delivery excellence and client satisfaction.
• Ability to set a high standard of achievement on engagement teams and internal initiatives, helping instill a growth mindset in others.
• Experience leading an ERP Cloud workstream.
• Successful completion of at least one full life cycle ERP Cloud implementation (Oracle, Workday, or SAP).

Responsibilities

• Overseeing consulting engagements, contributing to budgeting, scoping, and designing project roadmaps to ensure deliverables align with timelines and statement of work objectives.
• Creating high-quality project work-products/deliverables such as slide decks/presentations, technical or business documents (manuals, requirements), and quantitative models.
• Building credibility with client management-level staff, setting the standard for engagement teams, and proactively managing client expectations of engagement scope.
• Developing engagement hypotheses based on client context, identifying problem-solving techniques, and training others on these techniques.
• Providing timely, constructive feedback on projects and proactively engaging in formal and informal feedback/coaching.
• Leveraging knowledge of AI to identify opportunities for its application in client projects, enhancing effectiveness and efficiency.
• Assisting in client interviews and workshops (facilitation/content).
• Meeting utilization and sales targets.
• Participating in hiring new associates.
• Mentoring junior associates and guiding them in project delivery.

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• Gartner believes in fair and equitable pay.
• A reasonable estimate of the base salary range for this role is 168,000 USD - 199,000 USD.
• In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
• We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level