Engagement Manager, Human Data Staffing

Mercor • San Francisco, CA

17d • Onsite

About The Position

As an Engagement Manager, you will own key customer relationships across application-layer companies, research labs, and enterprise clients, serving as the primary point of contact from evaluation through delivery. You’ll partner closely with technical and business stakeholders to guide training and deployment, resolve issues, and ensure a high-quality customer experience.
You’ll work cross-functionally with product, operations, and engineering to manage timelines, support execution, and surface insights that drive account growth. This role also plays a key part in expanding revenue—leading commercial processes for new and existing customers and helping leadership identify and unblock growth opportunities in a fast-moving AI environment.

Requirements

• 3–5 years of experience in sales, account management, staffing, consulting, or another highly customer-facing, revenue generating role
• Strong preference for candidates with experience in startups or high-growth environments
• Charismatic, high-energy communicator who can influence senior stakeholders
• Hungry, ambitious, and excited by a fast-paced environment with real ownership
• Strong commercial instincts and comfort working across both startups and enterprise customers
• Proven success in a closing role

Responsibilities

• Own commercial account strategy for Mercor's staffing business across application layer companies, neolabs, and enterprises
• Partner with enterprise and startup customers to understand needs and drive strong staffing outcomes.
• Work cross-functionally with operations and product to translate customer demand into successful delivery
• Bring structure to ambiguous situations and help shape playbooks as the business scales.
• Act like an owner for this segment and scale this business into significant eight-figure revenue run rate

Benefits

• Competitive salary and bonus earning potential + meaningful equity (aligned with a venture-backed, rapidly scaling AI company)
• Medical, dental, and vision coverage
• 401(k)
• Monthly meal stipend
• Excellent in-office culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed