Engagement Coordinator

American UniversityWashington, DC
$27 - $30Hybrid

About The Position

The Engagement Coordinator supports the Sine Institute’s mission by executing and maintaining a range of public engagement initiatives that elevate the Institute’s visibility, audience interaction, and impact. This role is responsible for coordinating day-to-day engagement activities across digital platforms, publications, media relations, and events. The ideal candidate is detail-oriented, creative, and highly organized, with strong writing and design skills and the ability to manage multiple projects simultaneously. This position does not include supervisory responsibilities and reports to the Executive Director. The position will work closely with members of the University Communications team and liaise with members of comms teams for each school and institute/ center.

Requirements

  • Bachelor’s Degree or equivalent.
  • 1 - 3 years of relevant experience.
  • Strong organization, time management and professional communication skills.
  • Ability to communicate and manage relationships with diverse academic audiences.
  • Ability to work collaboratively and possess effective customer service skills.
  • Command of the web environment with the ability to enhance and maintain branding and accessibility compliance.
  • Experience with Canva and other Adobe products.
  • Strong aesthetic skills with the ability to combine various colors, fonts and layouts adhering to design best practices.
  • Ability to scale photos, marking them for proper screen values for print reproduction.
  • Experience with e-newsletter systems such as Mailchimp.
  • Experience using web platforms and Microsoft Office Suite.
  • Demonstrate ability to maintain confidentiality.

Nice To Haves

  • Bachelor’s Degree.
  • 2 - 4 years of relevant experience.
  • Knowledge of design software and contact management software a plus.

Responsibilities

  • Assists in organizing and administering press outreach efforts, including drafting media advisories and press releases, maintaining media lists, tracking outreach efforts, and monitoring media coverage.
  • Compiles reports on press performance and identifies opportunities to expand media engagement.
  • Develops and executes social media content across the Institute’s platforms, including designing graphics, drafting copy, scheduling posts, and monitoring engagement.
  • Tracks social media performance metrics and adjusts strategies to support increased audience reach and engagement, while staying current with trends and best practices in digital communications.
  • Produces the Institute’s regular newsletter, including content planning, writing and editing articles, coordinating contributions, formatting, design, and managing distribution.
  • Analyzes newsletter open rates and engagement to improve future editions.
  • Supports the development of the Institute’s annual report by gathering content and data, drafting and editing sections, coordinating design and layout, and ensuring timely production.
  • Provides planning and on-the-ground support for Institute programs and events, including promoting events, preparing materials, coordinating live coverage, and assisting with post-event communications.
  • Performs other duties as assigned by Supervisor.

Benefits

  • Competitive benefits package.
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