Engagement Coordinator

BUCKEYE RANCH•Whitehall, OH

19h•$40,664 - $54,745•Onsite

About The Position

The Buckeye Ranch is seeking an Engagement Coordinator to join our Care Management Entity. The Engagement Coordinator will ensure service engagement in line with The Buckeye Ranch philosophy and mission. Supports outreach and engagement of members and families who are referred for care coordination services, supporting administrative process, initial linkage and initial connection with family team, gathering contact information and supporting engagement with ongoing care coordination services, marketing, and customer service. Learn about The Buckeye Ranch – Care Management Entity The Buckeye Ranch is thrilled to support the mission of OhioRISE as a lead Care Management Entity in East Franklin County! OhioRISE (Resilience through Integrated Systems and Excellence) is a specialized managed care program for youth with complex behavioral health and multi-system needs. As a Care Management Entity, The Buckeye Ranch will advocate and build a system of care, will provide Care Coordination with focus on meeting the unique needs of children and families, ensuring the best care, the right care, supported by strong communities. With partners across the community, The Buckeye Ranch CME will be a central place to help families, providers, and community partners navigate our complex systems. The work of the CME is in line with the mission of The Buckeye Ranch, restoring hope and providing healing for children, youth, and families.

Requirements

You have an active driver’s license and proof of auto insurance.
Three years with a high school diploma or associate's degree
Two years with a bachelor's degree (human services field)
Master's degree (human services field)
You have experience related to children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers.

Nice To Haves

You have a Bachelor's Degree human services field (preferred)

Responsibilities

Ensure that referrals and initial outreach are documented accurately and timely.
Maintain tracking and communication for program team members re: outreach success to support linkage with members.
Identify care coordination needs/services in line with CANS outcomes and High-Fidelity Wraparound model certification to support transition to ongoing care coordination services and positive outcomes for children, youth and families.
Complete utilization support tasks to ensure functionality and accuracy of EHR record and data as assigned.
Participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to ICC/MCC planning process and service components.
Engage and build positive relationships with children, youth, and families in coordination with child and family teams to support successful integration of team members and care plans.