Engagement Communication Specialist – NASA’s Johnson Space Center

MORI Associates•Houston, TX

32d•Onsite

About The Position

This is an onsite position at Johnson Space Center. Take your career to new heights. Come join us at MORI Associates and help us support the most exciting projects at NASA. As a Engagement Communication Specialist you will be part of a dedicated team of diverse professionals creating and supporting cutting edge solutions for our client’s critical missions. MORI is a mid-sized nationwide company founded in 1997 with the ideals that creating an agile organization full of innovative and passionate people will progress science and technology for all life on earth. We focus on offering a complete range of services from strategic consulting to the development of Information Systems and providing advanced engineering solutions. Now, let’s see if this opportunity is the right challenge for you. We are seeking an Engagement Communication Specialist to support communications, large‑scale guest events, mission‑critical tours, VIP engagements, media escorting, and public‑facing activities that showcase NASA’s work and mission. This role will develop and execute communications and engagement activities, coordinate high-visibility events and VIP experiences, and represent NASA Johnson to VIPs, executives, media, dignitaries, partner organizations, astronaut families, educators, and guests, ensuring that every product, event, and visit reflects NASA’s standards of excellence, safety, and hospitality.

Requirements

Strategic thinker with exceptional attention to detail, protocol, and decorum.
Ability to work collaboratively across diverse teams and organizations.
Ability to manage last-minute changes in a dynamic environment with a can-do attitude.
Strong judgment and adaptability.
Experience with guests, media, and/or VIP tour operations
Experience with MS Office, Salesforce
Excellent verbal and written communication skills
Professional appearance
Bachelor's degree with 5 years of experience

Nice To Haves

Familiarity with NASA preferred but not required.

Responsibilities

Quickly gain fluency in NASA missions, programs, facilities, and target audiences.
Develop and execute communications strategies and products that support NASA priorities, programs, events, and major milestones.
Draft, edit, and coordinate communications materials, including talking points, correspondence, event materials, briefing materials, invitations, and other internal and external communications.
Represent NASA at community, industry, educational, media, and other public-facing events, engaging diverse audiences and communicating NASA’s missions, programs, and the impact of its work.
Coordinate and execute guest operations for high-visibility events including launches, mission milestones, crew return activities, and major agency engagements.
Develop, manage, and vet guest lists for a variety of events from high-visibility events to employee and community events.
Coordinate the approval and clearance process for guest attendance, ensuring compliance with NASA policies, security requirements, and leadership protocols.
Design and maintain seating charts and event layouts for high-level events to ensure appropriate protocol placement and stakeholder representation.
Manage and use various software to implement guest plans including but not limited to Salesforce and Eventbrite.
Manage guest check-in processes for events, including credentialing, registration systems, on-site verification, and coordination with security teams.
Support protocol requirements for distinguished visitors, senior NASA leadership, international delegations, and government officials.
Plan and coordinate VIP tours of NASA’s Johnson Space Center, including itinerary development, stakeholder coordination, strategic collaboration, and logistical execution.
Facilitate celebrity and high-profile guest engagements, including coordination with NASA leadership, legal, and security teams to ensure appropriate messaging and participation.
Provide end-to-end event planning support including logistics, venue coordination, run-of-show development, guest flow, transportation, and contingency planning.
Coordinate with internal NASA organizations, contractors, and external partners to ensure seamless execution of events and guest experiences.
Lead and execute mission viewing events, employee engagement activities, and public-facing programs tied to major NASA milestones.
Maintain accurate records and tracking systems for guest attendance, invitations, and event participation.
Ensure all guest operations, events, and products align with NASA brand standards, communications guidance, and agency policies.
Provide on-site event management and troubleshooting during events to ensure successful execution and positive guest experiences.
Contribute to post-event reporting, lessons learned documentation, and process improvements for future events.