Energy Technician 1 - Baseload Auditor ($24.11-$25.59/hour: 37.5 hrs.)

Community Action Pioneer Valley, Inc.•Greenfield, MA

12d•$24 - $26•Onsite

About The Position

The Energy Technician 1 conducts electric baseload efficiency audits and appliance assessments for income-eligible clients throughout Franklin and Hampshire Counties. The role includes client education, direct installation of LED lightbulbs and other instant-savings devices, identification of additional efficiency needs, and referrals to agency conservation programs. It is the initial level in the Energy Technician progression framework, with advancement to Energy Technician 2 expected after required competencies and performance standards are achieved. During the first six months, the employee shadows an Energy Technician 2 and completes at least 100 baseload AMP and window audits successfully. Performance expectations include reliability, consistency, accurate documentation, timely paperwork, appropriate appliance ordering, and efficient, independent audits that meet quality standards. The employee attends Green JOBS Academy and obtains MA Energy Auditor certification. After completing these steps, the employee transitions to the Energy Technician Apprentice role. The position is based in Greenfield, Massachusetts, and requires regular travel throughout the agency service area, to Community Action sites and service locations, and occasionally outside the service area. Employment is contingent on successful criminal offender record checks and a background check for the NGRID contract, as well as evidence of a good driving record and eligibility for coverage under the agency’s non-owned and hired vehicle policy.

Requirements

At least one year of experience in related work.
Own reliable transportation for daily travel throughout the agency and program service area and occasional regional training travel.
Interpersonal communication skills, verbal and written.
Conflict resolution, problem-solving, prioritization, and ability to navigate change.
Effective, compassionate customer service when working with clients, contractors, and funders.
Organizational skills and attention to detail.
Judgment and decision-making ability.
Ability to work independently and as part of a team.
Ability to consider options and think creatively when selecting client education approaches or ways to improve a building.
Commitment to promoting equity by deconstructing barriers to a racially just system and cultivating work environments that value truth-telling, courage, vulnerability, reflection, community-mindedness, hope, and openness to difficult conversations.
Experience working with marginalized communities and individuals with low incomes.
Experience with residential energy audits, including assessment of building shell, health and safety, and home heating appliances.
Experience with data management, data capture, tracking methods, and analysis for outcome measurements.
Knowledge and effective application of funding-source rules and guidelines for expenditures of energy efficiency, weatherization, and other relevant funds.
Knowledge of local, state, and federal building codes; building design and construction; and issues associated with older housing stock and multifamily homes.
Ability to adapt to changing priorities and demonstrate close attention to detail.
Computer skills, including email, Microsoft Office applications, data entry, and energy modeling software programs.
Must provide evidence of a good driving record and be eligible for coverage under Community Action’s non-owned and hired vehicle policy.
Successful completion of a Criminal Offender Record Information (CORI) check at hire and every three years, and a background record check for the NGRID contract through Accurate Background.
Ability to meet the described physical demands, with reasonable accommodation where applicable.

Responsibilities

Conduct baseload energy efficiency audits and appliance assessments.
Conduct initial visits and in-home client interviews; provide clients with energy efficiency and health and safety education.
Install energy-saving LED lightbulbs and other instant-savings devices directly.
Identify other potential efficiency needs and inform clients about agency-sponsored conservation and other programs.
Collect data and document existing appliance conditions.
Maintain strict confidentiality of client information.
Participate in rescheduling audits when applicable.
Comply with agency and funder paperwork requirements and procedures.
Maintain audit, work-scope, billing, and other assigned-job records and paperwork.
Enter data to track progress on assigned and completed work, and follow up on pending items.
Maintain agency energy conservation tools and equipment in good condition.
Maintain knowledge of and comply with conservation program regulations.
Maintain production schedules according to funding-source contracts, regulations, guidance, and agency directives.
Shadow an Energy Technician 2 during the first six months for training and complete at least 100 baseload AMP and window audits successfully.
Attend Green JOBS Academy and obtain MA Energy Auditor certification; transition to Energy Technician Apprentice after required steps are met.
Attend mandatory and relevant agency and funding-source training, and staff and supervisory meetings.
Travel regularly throughout the agency service area to service locations and occasionally outside the area.
Perform other duties as assigned by the Energy Conservation Coordinator, Energy Director, or agency.