Energy Supply Software Configuration Analyst
About The Position
The Energy Supply Software Configuration Analyst partners with Energy Supply business clients and Information Technology teams to identify, define, and document business requirements, objectives, and system solutions. The role analyzes business processes and translates requirements into functional specifications, user stories, use cases, process flows, and configuration designs. The analyst configures, implements, maintains, and supports commercial off-the-shelf applications and other enterprise systems, including Oracle Primavera P6, Oracle Unifier, Hitachi Energy eSOMS, and Pandell Land Property Management. The role supports all phases of system implementation, from configuration and installation through testing, deployment, and post-production support, and maintains application settings, system and process documentation, and technical artifacts. The position collaborates with business and technical teams to evaluate enhancements and recommend solutions; develops and executes testing activities, including automated testing using Worksoft; and supports Agile and Scrum delivery. It also supports project governance, data analysis and integrations, reporting and leadership communications, end-user training and support, and the use of Lean principles and productivity tools such as Microsoft Copilot to improve delivery and business value.
Requirements
- At least 5 years of experience in Information Technology, Business Systems Analysis, Application Support, or related technical disciplines.
- At least 3 years of experience supporting Oracle Primavera P6, Oracle Unifier, or similar enterprise project and construction management software platforms.
- Strong experience gathering business requirements and developing functional documentation.
- Experience creating user stories, use cases, business process documentation, and system requirement specifications.
- Strong understanding of enterprise application configuration, implementation, and support processes.
- Knowledge of on-premise, cloud-hosted, and SaaS environments.
- Experience with software testing methodologies, test planning, test execution, defect management, and test automation.
- Working knowledge of Worksoft or comparable test automation tools.
- Experience with Agile and Scrum methodologies and Microsoft Azure DevOps (ADO).
- Strong data analysis, data mapping, and information management skills.
- Knowledge of application integration concepts and enterprise system interfaces.
- Experience with risk, issue, change request, and defect management processes.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent verbal and written communication skills, including the ability to communicate technical concepts to technical and non-technical audiences.
- Strong facilitation, stakeholder management, and client relationship skills.
- Ability to work independently and collaboratively in a cross-functional team environment.
- Proficiency with Microsoft Office Suite and SharePoint.
Nice To Haves
- Experience with Pandell Land Property Management.
- Experience with Hitachi Energy eSOMS.
- Experience supporting field devices and associated software solutions.
- Understanding of Lean principles and continuous improvement methodologies.
- Experience developing business reports, dashboards, and performance metrics.
- Experience within the utility, energy, or regulated industry environment.
Responsibilities
- Partner with Energy Supply business clients and Information Technology teams to identify, define, and document business requirements, objectives, and system solutions.
- Analyze business processes and translate requirements into functional specifications, user stories, use cases, process flows, and configuration designs.
- Configure, implement, maintain, and support COTS applications, including Oracle Primavera P6, Oracle Unifier, Hitachi Energy eSOMS, Pandell Land Property Management, and other enterprise systems.
- Support system implementation phases, including configuration, installation, testing, deployment, and post-production support.
- Develop and maintain application configuration settings, system documentation, process documentation, and technical artifacts.
- Collaborate with business and technical teams to evaluate system enhancements, identify improvement opportunities, and recommend technology solutions.
- Create test strategies, scenarios, cases, and data to validate system functionality and business requirements.
- Execute manual and automated testing, including implementing and maintaining automated testing solutions using Worksoft.
- Participate in backlog management, sprint planning, user story refinement, and solution delivery activities in support of Agile and Scrum methodologies.
- Monitor and manage project and support activities through risk, issue, change request, defect tracking, and governance processes.
- Perform data analysis, data mapping, reconciliation, and reporting to support business operations and system integrations.
- Support integration efforts between enterprise applications and related business systems.
- Develop presentations, reports, and leadership communications about project status, system capabilities, and business outcomes.
- Use Lean principles, reporting metrics, and business case analysis to help ensure technology solutions deliver measurable business value and return on investment.
- Provide end-user support, training, and knowledge transfer for supported applications and field technology solutions.
- Use Microsoft Copilot and other productivity tools to improve efficiency, documentation quality, and delivery effectiveness.
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What This Job Offers
Education Level
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