Energy Efficiency Residential Specialist

New Jersey ResourcesWall Township, NJ
$64,000 - $86,500Hybrid

About The Position

New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources, is seeking an Energy Efficiency Residential Specialist to work in a supporting function with the residential supervisor and collaboratively with the residential team to support across all Residential Programs. The company is a Fortune 1000 diversified energy company focused on innovation, sustainability, and purpose, offering a workplace that values community, flexibility, and growth with competitive pay, comprehensive benefits, and a culture that supports personal and professional development.

Requirements

  • Bachelor’s degree preferred, or an equivalent combination of education and relevant experience.
  • Minimum of 3–5 years of relevant professional experience required.
  • Experience with residential HVAC equipment, energy efficiency programs, or related projects preferred.
  • Building Performance Institute (BPI) certification preferred; required within six (6) months of hire.
  • Strong organizational skills with the ability to manage time effectively and prioritize tasks.
  • Demonstrated ability to work collaboratively in a team-oriented environment.
  • Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Access, and Outlook.
  • Effective verbal communication skills with a strong customer service orientation.
  • Ability to adapt quickly to changing processes, systems, and business needs.
  • Strong data collection and analytical skills preferred.
  • Bilingual in Spanish is a plus.

Nice To Haves

  • Experience with residential HVAC equipment, energy efficiency programs, or related projects.
  • Building Performance Institute (BPI) certification.
  • Strong data collection and analytical skills.
  • Bilingual in Spanish.

Responsibilities

  • Assist customers participating in the Residential SAVEGREEN programs.
  • Be well versed in the SAVEGREEN residential plan to provide a program overview and explain details to customers and other stakeholders.
  • Provide assistance and support to participants throughout the complete cycle from initial contact presentations and throughout participation in the various residential programs.
  • Review and explain SAVEGREEN audit findings and recommendations to customers.
  • Identify common questions and noted barriers to program participation based on customer and contractor interactions communicate same with managers.
  • Assist EE Residential Contractor Liaison to develop and maintain solid business relationships with the program contractors, QC contractor, and program participants.
  • Help to coordinate activities and interactions between program participants, SAVEGREEN staff and program contractors, and identify internal training needs.
  • Provide timely project and prospective project reporting, keeping the Residential Supervisor, and other SAVEGREEN Management apprised of program status and developments through data metrics, including Quantitative Performance Indicators.
  • Understand the PMSS (Program Management Software System) and the SWC (Statewide Coordinator) software system to ensure proper data exchange.
  • Lend support to other SAVEGREEN staff on the use of and data entry needs required of the PMSS and SWC systems.
  • Assist in developing residential program forecasting and have accountability for goals and metrics projected.
  • Communicate residential program changes and challenges to Marketing Manager to ensure customer facing collateral and communications are current.
  • Support all evaluation, measurement and verification activities related to the SAVEGREEN program.
  • Provide support to SAVEGREEN marketing and outreach efforts when necessary.
  • Perform research activities on residential program approaches in other jurisdictions.
  • Perform ad hoc projects for the Residential Supervisor, Multifamily Supervisor and SAVEGREEN Managers as necessary.
  • Support the preparation of regulatory data request and ad hoc regulatory inquiries.
  • Document residential program procedures.

Benefits

  • Day one medical coverage, including prescription, vision and dental plans
  • 401(k) plan with a generous company match
  • Employee Stock Purchase Program
  • Wellness perks, including free on and off site fitness centers and other programs
  • Confidential Employee Assistance Program
  • Professional development and tuition reimbursement
  • Flexible work arrangements with many roles offering hybrid options
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service