Energy Efficiency Program Outreach Lead

Resource Innovations•St. Louis, MO

1d•Hybrid

About The Position

Resource Innovations is seeking an Energy Efficiency Program Outreach Lead to join our team in Missouri. As an Outreach Lead, you will work in a dynamic environment supporting the implementation of residential energy efficiency programs. The Outreach Lead plays a key role in customer outreach and collaborating with local partners, coordinating, and managing field operations and ensuring program goal attainment with partners and the internal program team. The Outreach Lead must be able to work in a remote/hybrid environment that requires both a technical acumen for single- and multifamily energy efficiency projects and a high standard of project and client management and operational excellence. Candidates must be located in or commutable to St. Louis, MO. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Requirements

Minimum High School diploma, GED or equivalent required; Bachelor’s degree preferred.
Minimum of 5 years’ experience in energy-efficiency program implementation, project management or related sales function.
Proven success in engaging customers, multifamily property owners, property management and contractors.
Ability to take full responsibility for projects from inception to close, which may include supporting contractors with data fulfillment responsibilities, scope refinement, customer communications, QA/QC, and processing work through program workflow.
Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines.
Proficient skills with Microsoft Office Suite, Sharepoint, Salesforce, CRM tools.
Excellent communication, organization, and project management skills.
Client-centered and customer service-focused.
Detail-oriented with the ability to multi-task and self-direct your work.
Positive, action-oriented attitude showing initiative and creativity.
Exceptional problem-solving skills.
Excellent presentation skills, including both speaking and writing.
Interest in sustainability and passionate about making a meaningful impact on the environment.

Nice To Haves

Multifamily program or property management experience is preferred
Technical acumen regarding multifamily building science principles and technologies for scoping and QA/QC purposes.
Ability and experience in short and long-range planning and strategy.

Responsibilities

Develops, manages, and fosters partnerships with multifamily property decision makers, property owners/managers, stakeholders, subcontractors, and other industry affiliates.
Responsible for lead generation into the energy efficiency programs based on program guidelines, while making referrals to other relevant utility programs when necessary.
Conducts property assessments for the purposes of project scoping and baseline data collection to inform program-eligible property upgrades.
Provides technical support to program service providers responsible for entering data into program tracking system.
Interprets program guidelines and provides ongoing support to contractors and subcontractors, including guidance on local building benchmarking initiatives, as well as opportunities for maintenance staff to pursue building operator certification trainings.
Leads scheduled and ad hoc meetings/calls with the internal team, partners, and the utility clients on subjects relating to production planning, outreach activities, successes, challenges, and program pivots.
Delivers presentations and communicates program offerings while tailoring messaging to a variety of stakeholders.
Maintains program schedules and team activities, delegating tasks to appropriate internal personnel.
Other duties as assigned.