Energy Efficiency Program Coordinator
Westinghouse Electric Company, LLC•Newland, NC
•Hybrid
About The Position
The Project Coordinator supports Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response organization. This role will work across multiple residential and limited commercial programs, with responsibilities shifting based on seasonality, program demand, and rebate volume. The position is primarily remote, with one in-office day per week in Minneapolis, MN.
Requirements
- 1–3 years of experience in high‑volume, shared‑queue environments
- 1–3 years of experience in operational processing, program administration, or similar roles
- Analytical and validation skills
- 1+ years of experience with modern data‑entry or operational systems
- Utility or rebate program experience
Responsibilities
- Process high volumes of rebate applications and work orders
- Work from shared Salesforce queues, processing applications from oldest to newest
- Coordinate indirectly with Hunt Electric, a third‑party vendor, using Salesforce, email, and chat tools
- Monitor workload, quotas, and progress using Salesforce dashboards
- Collaborate daily with teammates by chat and shared tools
- Support both residential and commercial rebate workflows
- Follow established program rules, validation steps, and documentation standards to ensure regulatory compliance
- Identify opportunities for process improvements that increase efficiency or accuracy
Benefits
- Comprehensive Health and Income Protection Benefits
- 401(k) Savings Plan
- Paid Vacations for Qualifying Positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
