Senior Program Specialist - Energy Efficiency

ICF•Kansas City, MO

18h•Hybrid

About The Position

The selected candidate will support our Energy Efficiency (EE) and Demand Side Management (DSM) Programs in the Midwest, specifically focusing on clean energy programs and under-served communities in Missouri. This role involves monitoring and supporting the successful delivery of programs across multiple functional areas, including internal operations, client support, and stakeholder management. The specialist will build and manage relationships with customers, building owners, property managers, developers, architects, and key community stakeholders aligned with energy efficiency products and services. Responsibilities include managing subcontractors and designing/implementing program strategies and plans. The role emphasizes bringing energy efficiency and bill savings to all customers, including under-served communities, to provide safer, more energy-efficient housing and ensure energy grid stability.

Requirements

Bachelor’s degree (one year of professional experience may be substituted for one year of education)
5+ years experience in project management
5+ years experience delivering successful energy efficiency or demand response programs
5+ years experience consulting for utilities, state energy offices, state/local governments, housing developers, and/or regional non-profits and/or related experience

Nice To Haves

Expertise in affordable housing, residential, and/or multifamily sectors
Working knowledge of one building science
Working knowledge of demand side management (DSM) programs
Expertise in business management, affordable housing development, energy resources, or energy policy
Excellent verbal, interpersonal and written communication skills
Strong analytical, problem-solving and decision-making capabilities
Team player with the ability to work in a fast-paced environment
Strong management skills to help grow and lead a team
Ability to establish influential partnerships at all levels
Sound business ethics, including the protection of proprietary and confidential information
Advanced proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
Industry certifications including, but not limited to: BPI, PMP, CEM
Professional affiliations including, but not limited to: AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE

Responsibilities

Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions
Act as a liaison with building owners, property managers, developers, architects, and key community stakeholders to stay apprised of the affordable housing industry, understand trends and projections, and provide direction and insights to program teams
Collaborate with regional and national ICF teams to provide national cohesiveness and bring efficiencies & best practices to your client’s programs
Manage subcontractors and establish milestones and monitor adherence to program plans and schedules, identify program problems and develop solutions
Manage and coordinate cross-functional teams, program costs and budgets, and monthly performance forecasting
Overall management of utility program performance including financial management, contract deliverables, strategic planning, quality assurance, and operational efficiencies
Manage program forecasts, goals and budgets
Coordinate with client and other portfolio stakeholders to ensure all program objectives are met, and adjust as needed
Day-to-day management of program team members
Analyze market trends and technologies to enhance deployment opportunities for program advancement