Energy Efficiency Delivery Services Lead
About The Position
Resource Innovations is seeking an Energy Efficiency Program Delivery Lead to join our growing team in Boston, MA area. The person in this role will lead strategy and decision-making for the Delivery team on all assigned contracts. Having accountability for program execution, this person will directly manage relationships with utility clients and program partners while working cross-functionally with internal teams to ensure that we continually meet and exceed our clients’ expectations. A proven track record of project management, operational efficiency, and client satisfaction are keys to success. This position will be highly visible within the organization and plays a critical role in our expansion in the Northeast region. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.
Requirements
- BA in Business Administration, Environmental Science, Engineering, or a related field
- 5+ years of experience in program management, with a track record of successfully delivering complex projects.
- 5+ years in direct client-facing roles requiring (can be business development, program implementation, or account management setting).
- Exceptional communication, negotiation, and interpersonal skills. Able to tailor communications style to audiences across all organizational levels.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Fastidious attention to detail is a must.
- Ability to ruthlessly prioritize and manage the needs of multiple stakeholders.
- Interest in sustainability and passionate about making a meaningful impact on the environment.
Nice To Haves
- Master’s degree
- Project Management Professional (PMP)
- Certified Energy Manager (CEM)
Responsibilities
- Lead & manage multiple large-scale programs from conception through execution, ensuring compliance with budget constraints and timelines.
- Monitor & evaluate program performance, proactively identifying areas for improvement and implementing enhancements through Quarterly Business Reviews, and regular client touchpoints.
- Accountable for owning the commercial terms of each assigned client; managing scope & pricing within contractual bounds.
- Assist with business development initiatives, including but not limited to proposal content review, interview preparation and presentation.
- Build and maintain strong relationships with a diverse range of stakeholders, external partners, subcontractors, regulatory bodies, and community organizations.
- Communicate clearly about program initiatives, performance metrics, and tactical updates.
- Collaborate with internal teams to optimize processes, enhance efficiency, and improve the customer experience.
- Take initiative to proactively identify potential risks and develop mitigation strategies to address challenges head-on.
- Lead cross-functional cohorts through process improvement initiatives to ensure timely delivery of milestones by managing resources effectively.
- Create and maintain reports for clients, partners, and internal teams to ensure visibility into program data.
- Describe the data accurately, with clear takeaways and recommendations.
- Other duties as assigned.
Benefits
- three weeks of paid vacation annually
- paid holidays
- a 401(k) retirement plan with employer match
- medical, dental and vision coverage
- parental leave
- an employee assistance program
- commuter benefits
- additional supplemental offerings
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What This Job Offers
Job Type
Full-time
Career Level
Senior
