About The Position

Supports operations by assisting with energy products delivery as needed. Provides customer service in a timely and accurate manner to increase customer satisfaction, maintain the reputation of the company, and the profitability of the company.

Requirements

  • Normally requires a high school diploma, or equivalent, and 1-2 years experience related to the position.
  • Demonstrated essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.
  • Must be able to obtain and maintain a Commercial Driver’s License (CDL), HAZMAT endorsements, medical DOT card, and satisfactory driving record.
  • Frequently exposed to extreme weather conditions.
  • Working conditions may occasionally be required at varying heights and include dust, fumes, chemicals, and electrical hazards with appropriate safety measures.
  • Frequently required to lift 51lbs – 70lbs.
  • Must be able to travel independently and overnight.
  • Must be willing to work hours beyond those considered “normal”.
  • Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.

Responsibilities

  • Ensures that all deliveries and pickups are made in accordance with time schedules and performs duties in a manner that promotes superior customer service and professionalism within the company and the industry.
  • Performs and records daily safety checks of assigned vehicle(s) and associated equipment by conducting pre-trip inspections, such as checking fuel and oil levels, inspecting tires, lights, and brakes. Follows the preventative maintenance program and maintains a clean truck to present a professional appearance.
  • Conducts pressure and leak tests to assure the integrity of the liquid gas system.
  • Updates and maintains all regulator records in accordance with regulatory requirements.
  • Performs leak tests on customer systems as required.
  • Responds and follows through on all complaints and service requests to assure satisfactory settlement.
  • Works with Microsoft Office programs and other proprietary software to process electronic orders, scheduling, inventory and other tracking and communication responsibilities.
  • Follows the route delivery system within the trade territory and delivers product according to customer and company requirements.
  • Utilizes the wEBS system to record energy product deliveries, transfers, and/or shipments.
  • Maintains plant and company inventory according to company standards, controlling shrink at an acceptable level.
  • Prospects for new customers to solicit new business.
  • Communicates marketing programs and distributes sales promotion materials to customers and prospects.
  • Work in other areas of the business, including Agronomy teams in the warehouse, as needed.
  • Maintains department equipment and vehicles for safe and proper operating condition.
  • Updates company owned tanks and equipment records periodically.
  • Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
  • Performs all other duties as assigned.
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