Energy Advisor

Walker-Miller Energy•Detroit, MI

10h•Hybrid

About The Position

Walker-Miller Energy Services is a 26-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals. Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses. Our operating philosophy is reflected in our core values. We refer to them as BEHIVE. B - Boldly Go E – Embrace Equity H - Humble Confidence I - Inclusive Stewardship V - Value Reputation E - Extraordinary Experience The Energy Advisor is responsible for facilitating customers’ journey through the program, performing comprehensive energy assessments on homes, and communicating findings to Program participants including actionable follow up steps that can be taken to achieve energy efficiency. The Energy Advisor has deep experience and knowledge of residential energy assessments, weatherization, and overall understanding of the practice of building science and will work with participating contractors to ensure projects remain in scope and support completion. They will work with and collaborate with the Program team to build and continually improve operations of the Program.

Requirements

High School Diploma or equivalent.
At least 3 years working experience in one or more of the following fields: Building envelope science and design, Building mechanicals and weatherization, Building maintenance, home inspection.
Valid driver's license with acceptable driving record.

Nice To Haves

Ability to accurately review project proposals and/or final project submissions to ensure adherence to program requirements and processes for final approval.
Experience in customer service, sales, and/or field work.
Salesforce experience.
Certified as a Building Performance Institute (BPI) Building Analyst Professional, preferred.

Responsibilities

Embrace and operate within our core values.
Establish and maintain positive working relationships with customers and clients by ensuring a high level of customer service.
Perform administrative tasks required to facilitate customer intake and scheduling.
Conduct energy assessments with the goal of identifying a pathway to upgrade home efficiency, and to assess for quality of work completed.
Synthesize findings from energy assessments into reports with actionable next steps.
Communicate findings to representatives of participating households, answering any questions they have.
Communicate with contractors on a regular basis to support project completion.
Manage multiple projects at once.
Assist with outreach efforts as needed.
Collaborate closely with the Program Manager to ensure program KPI’s are met regularly.