Endpoint Engineer

General Dynamics Information Technology•Washington, DC

4d•Onsite

About The Position

We are seeking an experienced Endpoint Engineer to join our team. The Endpoint Engineer will be responsible for managing the full lifecycle of endpoint devices, including Windows and macOS systems. The role includes OS imaging, patch management, vulnerability remediation, and providing Tier 3 support using endpoint management tools.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field. Experience may be substituted for education.
Minimum 5+ years of experience in IT, with a focus on client/endpoint management for both Windows and macOS devices.
Strong expertise with endpoint management tools.
Proven ability to manage OS imaging, patching, and vulnerability remediation activities for large-scale environments.
Solid troubleshooting skills for complex endpoint issues.
US Citizenship Required: Yes
DoD 8140 IAT II compliant

Nice To Haves

Configuration Management (CM)
Endpoint Management
IT Configuration Management

Responsibilities

Manage the lifecycle of endpoint devices, ensuring optimal performance, reliability, and security.
Perform OS imaging, configuration, and deployment for Windows and macOS platforms.
Utilize endpoint management tools implement patching, software delivery, and security updates.
Proactively identify and remediate endpoint vulnerabilities to maintain compliance with security standards.
Provide Tier 3 technical support for escalated endpoint issues, ensuring timely resolution.
Create and maintain documentation for endpoint device configurations, processes, and troubleshooting procedures.
Monitor endpoint management systems to ensure proper operation and scalability.
Collaborate with IT teams to maintain consistency in endpoint setups across the organization.

Benefits

Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays
Paid parental leave
Military leave
Bereavement leave
Jury duty leave
Short and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance