Endpoint Engineer - macOS
About The Position
Hudson River Trading (HRT) is seeking an Endpoint Engineer to join our Enterprise Technology team. In this role, you will serve as a macOS subject matter expert in a complex, highly technical environment, helping to solve HRT-specific endpoint challenges and improve the day-to-day experience for users across the firm. You will support a team of technicians, act as an escalation point for macOS engineering, security, and deployment issues, and design solutions that improve endpoint uptime, reliability, and productivity. This is a high-impact opportunity for someone who enjoys combining hands-on troubleshooting with long-term systems thinking in order to deliver visible improvements at scale.
Requirements
- Deep knowledge and experience with macOS
- Experience provisioning, deploying, and maintaining macOS endpoints using Apple Business (AB) and Mobile Device Management (MDM) such as Jamf Pro, Workspace One, or Microsoft Intune
- Experience with macOS packaging and deployment tools such as AutoPkg and Munki
- Proficiency with Bash or Python
- Familiarity with enterprise networking, including 802.1X, Wi-Fi, and IPv4
- Experience working with collaboration tools, conferencing systems, remote IT tools, and ticketing systems
- A collaborative, can-do mindset and willingness to support others across the team
- Ability to effectively communicate in technical and non-technical language, and translate information into comprehendible documentation and requirements company-wide
- Ability to empathize with the end-user and swiftly craft solutions under pressure
Nice To Haves
- experience with osquery, Salt, or iOS management
Responsibilities
- Create and maintain a best-in-class end user computing experience
- Troubleshoot day-to-day issues with a hands-on approach. You’ll be the escalation point for macOS engineering, security, and deployment-related issues across HRT
- Investigate recurring problems, provide long-term solutions to prevent them from happening again, and maintain clear documentation for future reference
- Research, test, and implement best practices for our technical stack and processes
- Educate technical and non-technical end users on best practices and help improve adoption of effective workflows and tools
Benefits
- discretionary performance-based bonuses
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
