Endpoint Application Specialist

Stoel RivesPortland, OR
Remote

About The Position

Stoel Rives LLP has an immediate opening for an Endpoint Application Specialist. The Endpoint and Application Specialist is responsible for supporting endpoint-related applications, software deployments, and operational systems that enable user productivity. This role serves as a technical escalation point for complex issues and supports reliable, consistent endpoint service delivery.

Requirements

  • Experience supporting endpoint applications, deployments, and user-facing systems
  • Strong troubleshooting capabilities across applications and endpoint environments
  • Familiarity with software deployment tools, service platforms, or print systems
  • Strong organizational and multitasking ability
  • Strong communication and customer service orientation
  • Ability to operate firm systems and respond to operational demands
  • Ability to manage multiple priorities and resolve user-impacting issues
  • Effective communication with technical and non-technical staff
  • Bachelor’s degree or equivalent experience
  • Relevant experience supporting endpoint applications and operational systems

Responsibilities

  • Support deployment, configuration, and troubleshooting of endpoint applications across firm devices
  • Resolve complex application, printing, and endpoint-related issues impacting users
  • Administer and maintain endpoint-related operational systems (e.g., software deployment and service tools)
  • Maintain system configurations, workflows, and operational data
  • Serve as a technical escalation point and perform root cause analysis for recurring issues
  • Collaborate with Endpoint Engineering and IT teams to resolve complex technical problems
  • Maintain and improve documentation, workflows, and repeatable processes
  • Identify opportunities to improve application delivery, support efficiency, and system reliability
  • Support firm initiatives involving endpoint services and application deployment

Benefits

  • annual discretionary bonus
  • paid family & medical leave
  • competitive PTO
  • remote work options
  • competitive and robust medical, dental, vision, life long-term disability, AD&D, EAP, FSA and Voluntary Life, ADD, and LTC options
  • generous firm-contributed health savings account
  • pre-tax transportation/parking plan including an employer monthly subsidy of $100 for individuals who work 3+ days/week in the office
  • annual contribution into the employee's retirement plan
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