Surgical Solutions Endoscopy Technician - St. Louis, MO

Surgical Solutions, LLC • Chesterfield, MO

9d • Onsite

About The Position

At Surgical Solutions, a healthcare solutions company specializing in mission-critical support for hospital operating rooms and sterile processing departments, we’re driven by a simple but powerful mission: to improve the lives of the patients and healthcare teams we serve. Joining us means more than just a job — it’s about being part of a supportive, innovative culture where your work matters. Here, you’ll grow, collaborate, and help create better outcomes every day. If you’re looking for a place that values your passion and purpose, Surgical Solutions is ready for you.

Requirements

• Demonstrate reliability and consistent on-site attendance.
• Must be able to work Sunday-Saturday, which includes 24/7 coverage on a rotational basis during weekdays, weekends, and holidays.
• This position typically entails a 40-hour workweek and additional hours may be required based on workflow or schedule to ensure customers receive the highest level of service.
• Previous Endoscopy experience
• Strong professional communication skills, both verbal and written, for interacting with customers, staff, team members, and healthcare professionals.
• Ability to comprehend technical materials, follow instructions, and provide client education, interpretation, and documentation.
• Work effectively under high-stress conditions, making critical decisions in emergencies.
• Strong interpersonal skills to effectively engage with individuals and groups from diverse social, emotional, cultural, and intellectual backgrounds.
• Build rapport with clients and colleagues while maintaining professionalism.
• Operate independently and as part of a team, showing respect and consideration for others.
• Adapt to a fast-paced hospital environment involving exposure to bloodborne pathogens, chemical disinfectants, and infectious materials.
• High school diploma/GED required.
• Certified Registered Central Sterile Technician (CRCST) or CBSPD required. CRCST is required within 120 days.
• 2-5 years face-to-face customer service experience
• Must have excellent communication and negotiation skills
• Ability to quickly and accurately anticipate needs, and appropriately respond
• Availability for 24/7 hospital coverage including weekdays, weekend, and holiday rotational scheduled and on-call shifts

Nice To Haves

• Some college preferred.
• 6 months of Endoscopy experience preferred
• CER preferred

Responsibilities

• Maintain endoscopic equipment and supply inventories; perform safety checks
• May prepare endo suites per procedure requirements
• Follow manufacturer instructions for cleaning, leak testing, and high-level disinfection or sterilization of endoscopes
• Identify any damaged or worn scopes or instrumentation (i.e. firmness, stiffness, alignment, chips/dents, dullness, sharp edges) for repair or replacement
• Troubleshoot malfunctioning scopes and equipment and work with the repair vendor to arrange for loaner instrumentation
• Maintain high standards for decontamination, inspection, assembly, wrapping, and sterilization of surgical instruments.
• Maintain all equipment and replace as needed, process repairs for instruments and scopes
• Maintain current preference cards for surgeons, as needed
• Maintain a professional level of service, behavior, and communication with Surgical Solutions team members, hospital, and OR staff
• Perform all other duties as assigned by supervisors to support the efficient operation of the team and hospital.
• Collaborate well with fellow team members and hospital staff, act with respect and dignity towards others
• Learn and effectively use all technologies as outlined in the company’s Technology Policy.
• If applicable, utilize company phone and/or laptop to login to company systems as required, including but not limited to ADP, Outlook, Concur, Slack, and SCMP.
• Management and responsibility of company and hospital property as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED