Endoscope Reprocessing Tech

Mass General Brigham•Brookline, MA

8d•$21 - $30•Onsite

About The Position

Responsible for providing technical support and assistance to various service lines within the organization. Involves troubleshooting, maintaining, and repairing equipment, as well as coordinating with different teams to ensure smooth operations. This role requires a High School Diploma or Equivalent and 2-3 years of Medical Equipment Maintenance Experience. The position is located at the Brigham and Women's Hospital, Inc. Brookline Endoscopy Center and operates on a Day Shift from 9am to 5:30pm, Monday to Friday. Previous experience as an endoscope reprocessing technician or central supply technician is preferred. The role demands strong troubleshooting and problem-solving skills, proficiency with diagnostic tools, and knowledge of relevant operating systems, hardware, and networking concepts. The technician must be able to read technical manuals and schematics, possess excellent organizational and time management skills, and have effective communication and interpersonal abilities. A detail-oriented approach is crucial for performing tests with a high degree of accuracy. Personal attributes such as good interpersonal skills, good verbal skills, good judgment, dependability, and initiative are essential for effectively handling the volume of work and interacting with patients and staff. Awareness of safety standards and hazards in the cleaning room, as well as knowledge of the care and safety hazards of all equipment in the cleaning room, is required. Expertise in the use and maintenance of endoscopic equipment, which is expensive and highly technical, is necessary. The technician must be aware of and utilize accepted standards of care and participate in their evaluation. The ability to work in stressful situations requiring quick action and adaptability to rapid change is also a requirement. The role involves standing and walking 95% of the time and requires physical effort to carry endoscopic equipment.

Requirements

High School Diploma or Equivalent required.
Medical Equipment Maintenance Experience 2-3 years required
Strong troubleshooting and problem-solving skills.
Proficiency in using diagnostic tools, software, and equipment.
Knowledge of relevant operating systems, hardware, and networking concepts.
Ability to read technical manuals and schematics.
Excellent organizational and time management skills.
Effective communication and interpersonal abilities.
Must be detail oriented to perform tests with a high degree of accuracy.
Personal attributes such as good interpersonal skills, good verbal skills, good judgment, dependability and initiative are a must to effectively handle the volume of and to effectively interact and communicate with the patients, nursing and physician staff and ancillary staff from the Endoscopy Center.
Must be aware of safety standards and hazards in the cleaning room.
Must have knowledge of care and safety hazards of all equipment in the cleaning room.
Must possess ability to work in stressful situations requiring frequently quick action and adaptability to rapid change.

Nice To Haves

Previous experience as endoscope reprocessing technician or central supply technician preferred.
Good analytical and technical attributes desired to operate specialized and technical equipment.

Responsibilities

Provide technical assistance and support to service line teams in diagnosing and resolving equipment issues, including hardware, software, and network problems.
Perform regular maintenance tasks on service line equipment to ensure optimal performance, including cleaning, calibrating, and replacing parts as necessary.
Identify and troubleshoot technical issues in a timely manner, using appropriate tools and techniques to minimize downtime and maintain operational efficiency.
Conduct repairs and restoration activities on malfunctioning equipment, following established protocols and safety guidelines.
Disassembles, repairs, and reassembles components, or coordinates repairs with external vendors.
Demonstrates expertise on the use and maintenance of endoscopic equipment.
Must be aware of safety standards and hazards in the cleaning room.
Must have knowledge of care and safety hazards of all equipment in the cleaning room.
Is aware of and utilizes accepted standards of care and participates in the evaluation of those standards.