Endoscope Reprocessing Tech

Mass General Brigham•Brookline, MA

7d•Onsite

About The Position

Responsible for providing technical support and assistance to various service lines within the organization. Involves troubleshooting, maintaining, and repairing equipment, as well as coordinating with different teams to ensure smooth operations. This role requires Patient Care.

Requirements

High School Diploma or Equivalent required.
Medical Equipment Maintenance Experience 2-3 years required
Strong troubleshooting and problem-solving skills.
Proficiency in using diagnostic tools, software, and equipment.
Knowledge of relevant operating systems, hardware, and networking concepts.
Ability to read technical manuals and schematics.
Excellent organizational and time management skills.
Effective communication and interpersonal abilities.
Must be detail oriented to perform tests with a high degree of accuracy.
Personal attributes such as good interpersonal skills, good verbal skills, good judgment, dependability and initiative are a must to effectively handle the volume of and to effectively interact and communicate with the patients, nursing and physician staff and ancillary staff from the Endoscopy Center.

Nice To Haves

Previous experience as endoscope reprocessing technician or central supply technician preferred.
Good analytical and technical attributes desired to operate specialized and technical equipment.

Responsibilities

Provide technical assistance and support to service line teams in diagnosing and resolving equipment issues, including hardware, software, and network problems.
Perform regular maintenance tasks on service line equipment to ensure optimal performance, including cleaning, calibrating, and replacing parts as necessary.
Identify and troubleshoot technical issues in a timely manner, using appropriate tools and techniques to minimize downtime and maintain operational efficiency.
Conduct repairs and restoration activities on malfunctioning equipment, following established protocols and safety guidelines.
Disassembles, repairs, and reassembles components, or coordinates repairs with external vendors.
Must be aware of safety standards and hazards in the cleaning room.
Must have knowledge of care and safety hazards of all equipment in the cleaning room.
Demonstrates expertise on the use and maintenance of endoscopic equipment.
Must possess ability to work in stressful situations requiring frequently quick action and adaptability to rapid change.