Endo Pre-Call Nurse, RN (70864)

United Digestive•Atlanta, GA

About The Position

United Digestive’s RN-Endoscopy Pre-Call Nurse is responsible for ensuring endoscopy patients are prepared for their procedures, have received and understood preoperative instructions, and have completed required clearances and financial responsibilities. The nurse contacts patients approximately two weeks before their procedures, reviews their clinical information to assess whether anesthesia services can be provided at an Endoscopy Center, and coordinates hospital procedures when needed. The role also involves managing patient records, coordinating with anesthesia nurses and office staff, and helping ensure procedure schedules remain fully utilized. The position reports to the Senior Director, Patient Service Center. The role requires an associate degree in nursing and an active professional license in the state of practice. A bachelor’s degree in nursing is preferred. At least two years of registered nursing experience within the last five years is required; two to three years of clinical experience or related experience within the past five years is preferred. The nurse should have strong communication, customer service, organizational, and interpersonal skills and be able to work independently and proactively. The work involves sitting and standing in a normal office environment, with travel as business needs dictate. United Digestive is a drug-free workplace; employment offers are contingent on passing a pre-employment drug screening.

Requirements

  • Associate degree in nursing required.
  • Professional nursing license in the state of practice required.
  • At least two years of registered nursing experience within the last five years required.
  • Ability to deal with patients, visitors, coworkers, and physicians with courtesy and respect.
  • Demonstrated caring, cooperative, professional, and respectful behavior.
  • Clear written and verbal communication skills.
  • Excellent customer service and organizational skills.
  • Ability to function independently and proactively.

Nice To Haves

  • Bachelor’s degree in nursing preferred.
  • Two to three years of clinical experience or related experience within the past five years preferred.
  • Preferred experience with EPIC, ProVation, EClinicalWorks, Microsoft Office, and PowerBI.

Responsibilities

  • Contact each patient approximately two weeks before the procedure using ECW to confirm that prep instructions have been received and understood.
  • Validate the patient’s BMI against the company’s acceptance level and coordinate an office visit or hospital procedure with office staff and the patient as appropriate.
  • Reschedule patients as necessary.
  • Review and critically assess patient histories and physicals, external tests, and lab results to determine whether the patient is appropriate for anesthesia services at the Endoscopy Center; arrange for procedures to be performed in a hospital when necessary.
  • Coordinate with the anesthesia nurse to contact patients about additional needs or information required to determine anesthesia appropriateness.
  • Prepare patient charts by importing the H&P from ECW into ProVation.
  • Import cardiac and medical clearances into ProVation.
  • When clearance is needed, ensure cardiac is listed in the procedure reason field in eCW.
  • For Direct Access Colonoscopy patients, import the Direct Access Colon Questionnaire into ProVation and ensure the colonoscopy order is entered into eCW; enter a missing order on behalf of the physician.
  • Review providers’ endoscopy schedules and coordinate with the appropriate leaders at each location to ensure all slots are filled.
  • Use talents, skills, and abilities to meet and exceed provider expectations.
  • Perform other duties as assigned to meet organizational goals and objectives.
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