Endo Pre-Call Nurse, RN

United Digestive•Atlanta, GA

7d•Onsite

About The Position

United Digestive’s RN-Endoscopy Pre-Call Nurse is accountable for ensuring endoscopy patients are properly prepared and have received and followed pre-procedure instructions two weeks before their procedures. The nurse verifies that patients have completed pre-operative clearances and addressed financial responsibilities. The role collaborates with endoscopy and facility teams to fill openings when patients cancel or reschedule, supporting patient care and efficient endoscopy utilization. The position reviews patient records and clinical information to determine whether patients are appropriate for anesthesia services at an Endoscopy Center or need procedures performed in a hospital. It also coordinates patient follow-up, prepares charts in ProVation, and works with office staff, anesthesia nurses, providers, and location leaders. The position reports to the Senior Director, Patient Service Center. Travel may be required as business needs dictate.

Requirements

Associate degree in Nursing.
Professional license in the state of practice.
At least 2 years of registered nursing experience within the last 5 years.
Ability to deal with patients, visitors, coworkers, and physicians with courtesy and respect.
Caring, cooperative, professional, and respectful behavior.
Clear written and verbal communication skills.
Excellent customer service and organizational skills.
Ability to function independently and proactively.

Nice To Haves

Bachelor’s degree in Nursing preferred.
2–3 years of clinical experience or experience in a related field within the past 5 years preferred.
Preferred experience with EPIC, ProVation, EClinicalWorks, Microsoft Office, and PowerBI.

Responsibilities

Contact each patient two weeks before the procedure through ECW to confirm that preparation instructions were received and understood.
Validate patient BMI against company acceptance levels and coordinate office visits or hospital procedures with office staff and patients.
Reschedule patients as necessary.
Review, assess, and critically analyze patient History & Physicals and external test and lab results to determine whether the patient is appropriate for anesthesia services at the Endoscopy Center; arrange hospital procedures when necessary.
Coordinate with the anesthesia nurse to contact patients when additional information or follow-up is needed to ensure anesthesia is appropriate.
Prepare patient charts by importing the H&P from ECW into ProVation.
Import cardiac and medical clearances into ProVation.
When clearance is needed, ensure cardiac is listed in the procedure reason field in eCW.
For DAC patients, import the Direct Access Colon Questionnaire into ProVation and confirm the colonoscopy order is entered in eCW; enter a missing order on behalf of the physician.
Review providers’ endoscopy schedules and coordinate with appropriate location leaders to ensure all slots are filled.
Use talents, skills, and abilities to meet and exceed provider expectations.
Perform other duties as assigned to meet organizational goals and objectives.