Encore Patient Consult Pharmacist

The Cigna Group

3d • Remote

About The Position

The job profile for this position is Encore, which is a Band 1 Professional Career Track Role. We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Please note this role is open to Cigna Group retirees only.

Requirements

• Registered pharmacist in the state of practice
• Bachelor Degree in Pharmacy or Doctor of Pharmacy from an accredited college of pharmacy. (PharmD preferred)
• Must be currently licensed with State Board of Pharmacy and in good standing.
• Highly-evolved clinical pharmacy skills and/or clinical knowledge of a specific disease state
• Demonstrated commitment to ongoing self-study to enhance specialty knowledge
• Ability to successfully complete Express Scripts’ required specialist training program
• Proficient in windows based programs.
• Must be able to use the keyboard and mouse with reasonable effectiveness.
• Must be able to type 30-35 words per minute.
• Excellent verbal, written, and listening/communication skills
• Demonstrate strong telephone communication skills
• Excellent customer service and interpersonal skills
• Strong analytical, decision making, problem solving abilities and make informed decisions in a timely fashion.
• Strong quality orientation; attention to detail; ability to learn and adhere to compliance/ audit requirements.
• Strong organization and follow up skills; ability to effectively multi-task and maintain composure in a high-volume environment.
• Ability to work independently as well as part of a team.
• Solid business acumen and process orientation.
• Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
• Demonstrated ability to effectively and professionally represent Express Scripts to patients, clinicians, clients and the public.
• Must be flexible to work shifts based on business need.

Nice To Haves

• Spanish language fluency is a plus

Responsibilities

• Provide comprehensive drug therapy counseling for patients on medication usage, life-style modifications and preventative care.
• Assist patients and members in maximizing plan benefits and personalizing prescription choices to ensure better clinical outcomes
• Answer technical questions from patient care advocates, including assisting representatives with member inquiries requiring a pharmacist’s intervention.
• Transfer prescriptions to and from retail pharmacies.
• Maintain a thorough knowledge of changes in pharmacy practices, laws and drugs and apply knowledge in the performance of daily activities.
• Accept, review, and interpret new verbal prescriptions from physician’s offices.
• Ensure audit, compliance and legislative requirements are adhered to and appropriate systems and controls are implemented as needed.
• Perform other special projects, related duties and responsibilities as assigned.
• Back up other pharmacists as needed, perform additional duties as assigned by management, or train less experienced pharmacists.

Benefits

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level