Enclave Support Specialist (Floater)

ServiceSource, Inc • Oakton, VA

8d • Hybrid

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Job Summary
Supervise, train, and support employees (participants) assigned to group supported employment or enclave. Maintain all requisite records and reports, including daily notes, goal tracking, case notes, attendance reports, and all other assigned reporting. Provide supports to various enclave sites. Drive a vehicle to the assigned job sites.

Requirements

• High school diploma
• One-year related experience working with individuals with disabilities or related field.
• Must be willing to work a flexible schedule.
• Must hold or be able to obtain any government required clearance levels (e.g., secret, top secret, etc.) that apply or may become applicable to this position.
• Must be able to pass criminal and drug screening background checks to meet current government eligibility requirements that apply or become applicable to this position.
• Ability to maintain current First Aid and CPR certification.
• Per contract, valid driver’s license and good motor vehicle record (MVR).
• Computer knowledge in software packages and/or spreadsheet operations.
• Knowledge in the use of commercial cleaning solutions.
• Knowledge of Medicaid Waiver documentation requirements and regulations.

Nice To Haves

• Bachelor's degree in Vocational Education, Special Education, Psychology, or related field.
• Minimum three years' experience working with individuals with disabilities, including writing and implementation of PCP, crisis intervention and use of behavior management techniques.
• Prior custodial experience.

Responsibilities

• Oversee daily operations at the worksite, including supervision of a specific group of employees, fulfillment of contractual obligations and quality control of all work produced by enclave employees, while maintaining a healthy and safe work environment.
• Work cooperatively with the assigned Vocational Rehabilitation Specialist (VRS) in order to implement, monitor and review employee training programs and individual program plans.
• Consult with the VRS to provide crisis intervention support as determined by the interdisciplinary team or emergency situation.
• Maintain attendance sheets, daily notes, case notes, incident reports, production reports and timesheets for assigned individuals. This includes transporting necessary paperwork to supervisor for approval prior to any deadlines.
• Participate in individual program plan review of assigned employees.
• Be a resource to the employee, family, and employer.
• Provide Person Centered Planning (PCP) by remaining knowledgeable of each assigned employee's program.
• Implement the initiate active participation in daily operations.
• Follow outcomes, strategies, protocols, etc., as written.
• Ensure assigned employees receive continual supervision and support.
• Ensure assigned employees meet all contract required production and performance goals.
• Maintain knowledge of contract requirements.
• Maintain regular communication with the work-site supervisor.
• Attend internal meetings when necessary
• Understand and comply will all ServiceSource and customer policies and procedures.
• Provide input/support in the areas of program development and implementation.
• Attend meetings with employees as assigned.
• Maintain familiarity with behavior management techniques.
• Participate in all training required by funding source(s) and/or ServiceSource.
• Perform driving responsibilities for Enclave Transportation for both Virginia and Washington, DC routes.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED