Enablement Manager, monday CRM (NAM)
About The Position
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works. monday CRM the AI revenue platform, connecting marketing, sales, and delivery into one unified customer journey. Our mission is to deliver a connected, enterprise-grade CRM suite that is powerful enough for complex organisations, yet simple enough for every team to actually use and love. In just three years, we have crossed $100M ARR and we are aiming much, much higher! About The Role NAM is monday CRM's largest and most commercially critical revenue region. We're hiring an Enablement Manager to own field readiness and measurable behaviour change for CRM sellers across North America. This is a performance role, not a content production role. Your job is not to run training sessions. Your job is to ensure sellers can execute: that they ramp fast, run plays/demos/discovery sessions with confidence, win competitive deals, and generate pipeline. You'll join the CRM GTM team and work closely with EMEA Enablement, GTM &, Sales Leadership, and Product to translate global GTM standards into consistent, measurable field performance across NAM. Own the CRM seller onboarding program in NAM. Partner with EMEA Enablement to maintain a globally consistent onboarding experience Identify and prioritize seller performance gaps. Design targeted programs to address them (e.g. workshops, objection handling, discovery training) Partner with frontline managers to reinforce coaching habits and inspect play adoption, and use Gong as the primary inspection layer Surface and scale best practices from top performers into field-wide playbooks and coaching guides Ensure NAM sellers are ready for every product launch. Collaborate with the GTM Managers on the release-to-field process Ensure sellers can run confident AI and value conversations without GTM support on every call Serve as the NAM anchor on the Global Enablement team, aligning on shared priorities, coordinating program timelines, and new tools Build AI-powered workflows and automations that enable faster and more scalable delivery
Requirements
- 5+ years in sales enablement or a quota-carrying sales role in SaaS. you understand what good looks like from the receiving end.
- You've built enablement programs that moved outcomes: onboarding, play certifications, coaching cadences, and playbooks that measurably improved ramp time, pipeline progression, or win rate
- You're a strong facilitator: comfortable running workshops, certifications, and executive-level conversations in a room with senior sales leadership
- You're performance-oriented: you measure success by behaviour change and revenue outcomes, not session attendance
- You're AI-fluent and comfortable building workflows and automations that make enablement delivery faster and more scalable
- You thrive in fast-paced, high-growth environments and know how to bring structure and clarity without slowing teams down
- You're collaborative and field-credible: sellers trust your judgment because you've lived in their world
Responsibilities
- Own the CRM seller onboarding program in NAM. Partner with EMEA Enablement to maintain a globally consistent onboarding experience
- Identify and prioritize seller performance gaps. Design targeted programs to address them (e.g. workshops, objection handling, discovery training)
- Partner with frontline managers to reinforce coaching habits and inspect play adoption, and use Gong as the primary inspection layer
- Surface and scale best practices from top performers into field-wide playbooks and coaching guides
- Ensure NAM sellers are ready for every product launch. Collaborate with the GTM Managers on the release-to-field process
- Ensure sellers can run confident AI and value conversations without GTM support on every call
- Serve as the NAM anchor on the Global Enablement team, aligning on shared priorities, coordinating program timelines, and new tools
- Build AI-powered workflows and automations that enable faster and more scalable delivery
Benefits
- Competitive salary and benefits
- Bonus potential
- Company equity incentive program
- Monthly stipends for food, wellness, and commuter/remote work
- Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops
- Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified.
- Foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
- A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
