Enablement Manager, MedSpa

Sunbit • Los Angeles, CA

8h • $110,000 - $120,000 • Remote

About The Position

Sunbit is seeking an Enablement Manager for its MedSpa vertical. This role is responsible for training new med spa practices on the company's patient financing product and managing/growing a portfolio of merchant accounts. The Enablement Manager will be the primary point of contact for new and existing med spa practices, guiding them through onboarding, delivering comprehensive training, and providing ongoing support to drive adoption and long-term success. The role requires 100% travel, both in-state and out-of-state.

Requirements

• 4–6 years of experience in account management, customer success, training, or related client-facing roles within the med spa or aesthetics industry.
• Experience working with med spa practices, aesthetic providers, or patient financing solutions is strongly preferred.
• Exceptional communication and presentation skills, with the ability to engage diverse audiences.
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Proven ability to work both independently and collaboratively in a fast-paced environment.
• Proficiency in CRM systems (e.g., Salesforce) and training or enablement tools.
• Customer-centric mindset with a passion for driving partner success and satisfaction.
• Strong problem-solving skills, with the ability to adapt to evolving business needs.
• Demonstrates a high level of professionalism, integrity, and accountability.

Nice To Haves

• Experience working with med spa practices, aesthetic providers, or patient financing solutions is strongly preferred.

Responsibilities

• Lead the onboarding process for new med spa partners, ensuring a seamless and efficient implementation experience.
• Deliver high-quality, in-person training sessions on Sunbit’s patient financing solutions, tailored to aesthetic services.
• Adapt and customize training materials to align with the unique needs of each med spa merchant.
• Facilitate engaging, informative, and interactive training sessions that drive understanding and adoption.
• Maintain deep expertise in Sunbit’s patient financing product, including ongoing updates and enhancements.
• Serve as a trusted subject matter expert, proactively addressing questions and resolving partner concerns.
• Develop and maintain strong, long-term relationships with key stakeholders across med spa organizations.
• Provide ongoing support and strategic follow-up to drive client satisfaction and maximize product utilization.
• Collect and synthesize partner feedback to identify opportunities for continuous improvement in both product and training.
• Accurately track training activities, partner interactions, and progress within Salesforce.
• Deliver regular reporting and insights to leadership on training effectiveness, partner performance, and satisfaction metrics.

Benefits

• Competitive pay and stock options
• Unlimited PTO
• Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
• HSA
• Pet Insurance
• 401(k) with company match
• Cell Phone Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed