Portland Street Response EMT Medical Responder (Community Health Med Responder)

City of Portland•Multiple Locations, OR

2d•Onsite

About The Position

The City of Portland is hiring two EMT Medical Responders for Portland Street Response (PSR)! PSR is a compassionate, trauma-informed first response agency dispatched by the Bureau of Emergency Communications (BOEC) to address mental and behavioral health crises, as well as non-emergency situations involving vulnerable populations. The PSR EMT Medical Responder will operate on a two-person multi-disciplinary team to provide crisis intervention and first aid. A Medical Responder will be dispatched along with a Mental Health Crisis Responder to low acuity 911 calls that present no criminal intent, fire, or medical emergency. This position will also engage with a population that exhibits sub-acute crises, that may include behavioral health and substance use conditions.

Requirements

Ability to comply with local, state, and national EMS protocols and guidelines. This may include medical and trauma assessments and interventions, collaborating with first response partners to provide patient care, handling deceased patients, and negotiating additional on-scene needs and resources.
Knowledge of cultural differences and their intersections (e.g., race, sexual orientation, gender equality, socioeconomic status) and their impact on client engagement.
Ability to communicate clearly, accurately, and completely to both internal and external stakeholders.
Ability to work with others in a courteous, empathic, and professional manner.
Valid EMT license, regardless of the state of issuance, at the time of application. At the time of job offer, a valid Oregon EMT is required.
Valid state driver’s license and acceptable driving record.

Nice To Haves

Two (2) years’ experience in emergency medical response.
Bilingual fluency.
Skill in engaging patients and others to effectively reduce or eliminate risks identified.
Basic knowledge and understanding of stress response and methods to ensure personal wellbeing.
Ability to work effectively and collaboratively in multi/intra disciplinary settings with other first responders and health and community agencies.

Responsibilities

Provide crisis intervention to clients who are in emotional distress.
Perform ongoing patient assessments on-scene to monitor changes in patient condition and accommodate changes in breathing, mentation and circulation.
Appropriately use medical equipment such as airway equipment/airway bag, splints, bandages, and medications in rendering proper emergency medical treatment of patients. Examples include, but are not limited to, opening and maintaining an airway, ventilating patients, administering cardiopulmonary resuscitation, and providing emergency medical care of simple and multiple system trauma such as controlling hemorrhage, bandaging wounds, and manually stabilizing injured extremities.
Accurately document patient encounters and outcomes in care plan and appropriate medical record.
Communicate effectively and with empathy and compassion to interview patients, their family members, bystanders, other service agency members and facility staff.
Provide professional assessment, consultation and coordination of services.
Participate in program meetings and relevant local and regional trainings.
Utilize the 911 dispatch radio and CAD system.