EMT Intake Coordinator

LCMC HealthNew Orleans, LA
Onsite

About The Position

Acts as the primary coordinator for managing the transfer of patients to and from LCMC facilities, including arranging or assisting with transportation logistics. Ensures clear and timely communication with all relevant parties, including attending/accepting physicians, nurses, receiving facility, and the referring facility. Collaborates with physicians, nursing staff, and receiving facilities to ensure the optimal placement of patients based on clinical assessments. Utilizes strong problem-solving skills to ensure patient safety and satisfaction, working collaboratively with the referral healthcare team to secure the most appropriate placement. Maintains efficient and timely communication with physicians to streamline patient transfers. Leverages clinical experience to gather accurate information for the safe, appropriate, and timely assignment of beds for patients. Accurately and efficiently documents, tracks, and coordinates hospital transfers and bed assignments in EPIC.

Requirements

  • Licensed EMT, NREMT, EMR in the State of Louisiana.
  • 3 years medical field experience as an EMT, Paramedic, NREMT, or with Electronic Medical Record (EMR) experience.
  • Knowledge of Behavioral Health with high level critical thinking ability.
  • Excellent customer relationship skills including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members).
  • Proficient in hospital computer systems for accurate data collection, monitoring and evaluation.

Nice To Haves

  • Critical care and/or emergency, behavioral Health, or patient care technician experience.

Responsibilities

  • Acts as the primary coordinator for managing the transfer of patients to and from LCMC facilities, including arranging or assisting with transportation logistics.
  • Ensures clear and timely communication with all relevant parties, including attending/accepting physicians, nurses, receiving facility, and the referring facility.
  • Collaborates with physicians, nursing staff, and receiving facilities to ensure the optimal placement of patients based on clinical assessments.
  • Utilizes strong problem-solving skills to ensure patient safety and satisfaction, working collaboratively with the referral healthcare team to secure the most appropriate placement.
  • Maintains efficient and timely communication with physicians to streamline patient transfers.
  • Leverages clinical experience to gather accurate information for the safe, appropriate, and timely assignment of beds for patients.
  • Accurately and efficiently documents, tracks, and coordinates hospital transfers and bed assignments in EPIC.
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