EMT-Call Center Technician
Parker Jewish Institute for Health Care and Rehabilitation•Village of Lake Success, NY
•Onsite
About The Position
The Parker Jewish Institute, located in New Hyde Park, NY is seeking EMTs to join our new program, the Alternated 911 program, to serve as call center technicians, providing critical support to the patients and clients we serve by fielding non-emergency clinical calls. As a Call Center Technician, you will be responsible for providing friendly, welcoming, and clinically sound communications with the patients and clients who call the center, which includes triaging and documenting both inbound and outbound calls.
Requirements
- Certified as an EMT in New York
- Excellent communication skills, both written and verbal
- Able to communicate clearly and concisely in English
Nice To Haves
- Bilingual in another language
Responsibilities
- Fielding non-emergency clinical calls.
- Providing friendly, welcoming, and clinically sound communications with patients and clients.
- Triaging and documenting both inbound and outbound calls.
Benefits
- Health Insurance
- 401k
- Vacation
- Holiday
- Sick Time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
