The Medical Support Specialist supports plasma center operations and is responsible for determining donor eligibility to donate plasma, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. The position follows applicable plasma collection regulations and manufacturing requirements, BioLife Medical Affairs guidance, and center-level environmental, health, and safety (EHS) guidance. The role reports to the Plasma Center Manager and works under the Center Physician’s management for medical issues. Responsibilities include completing donor eligibility assessments, evaluating donor reactions and responding to medical emergencies under standard operating procedures, referring medical or technical questions to the Center Physician or Medical Affairs, supporting employee vaccination programs, and managing employee incidents. The employee may also serve as a Pandemic Coordinator when authorized by EHS.
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Job Type
Full-time
Education Level
High school or GED