About The Position

The Medical Support Specialist supports plasma center operations at a BioLife Plasma Services donation center. The role determines donor eligibility, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The position works under the operational guidance of the Plasma Center Manager or Assistant Manager, and under the Center Physician’s management for medical issues. The specialist follows BioLife Medical Affairs guidance and provides center-level environmental, health, and safety support. Familiarity with plasma collection industry regulations or a manufacturing environment is expected. The role includes conducting donor eligibility assessments and related procedures, responding to donor reactions and medical emergencies according to SOPs, and referring medical or technical questions to the Center Physician or Medical Affairs as applicable. It also supports employee vaccination programs and incident management, and may serve as a Pandemic Coordinator when authorized by EHS.

Requirements

  • High school diploma or equivalent, including graduate equivalent of a recognized educational nursing program with state requirements.
  • Current state license or certification for the assigned responsibilities as an EMT-B, EMT-A, EMT-I, EMT-P, LPN/LVN, or RN.
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification.
  • Fulfill state requirements in the state of licensure for basic IV therapy.
  • Satisfactorily complete FDA-approved training requirements for BioLife Medical Support Specialist.
  • Two years of experience in a clinical or hospital setting.

Responsibilities

  • Determine donor eligibility, including informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE).
  • Evaluate donor reactions occurring at the facility in accordance with SOPs.
  • Follow applicable SOPs for medical emergencies, including development of the Center Physician’s standing orders and arranging donor transport to emergency care facilities.
  • Refer unacceptable findings to donors, or medical and technical issues concerning donor safety and eligibility, to the Center Physician or Medical Affairs as applicable.
  • Support employee Hepatitis B and seasonal flu vaccination programs as applicable.
  • Manage employee incidents and determine whether further evaluation by occupational health or an emergency room is required, following EHS guidance.
  • Serve as a Pandemic Coordinator when authorized by EHS and support investigations of pandemic threats in the local community as directed by EHS or Medical Affairs.

Benefits

  • Medical and dental benefits
  • Paid time off
  • Retirement benefits
  • Opportunities for career growth
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