The Medical Support Specialist supports plasma center operations at a BioLife Plasma Services donation center. The role determines donor eligibility, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The position works under the operational guidance of the Plasma Center Manager or Assistant Manager, and under the Center Physician’s management for medical issues. The specialist follows BioLife Medical Affairs guidance and provides center-level environmental, health, and safety support. Familiarity with plasma collection industry regulations or a manufacturing environment is expected. The role includes conducting donor eligibility assessments and related procedures, responding to donor reactions and medical emergencies according to SOPs, and referring medical or technical questions to the Center Physician or Medical Affairs as applicable. It also supports employee vaccination programs and incident management, and may serve as a Pandemic Coordinator when authorized by EHS.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED