EMT-Ambulance - Emergency Services

Baxter Health•Mountain Home, AR

About The Position

The Emergency Medical Technician assists Paramedics in providing efficient and immediate care to patients in emergency and non-emergency situations. The role provides basic medical support—including CPR, AED use, ventilation, and hemorrhage control—to help stabilize patients, and documents care provided under the direction of EMS services. The EMT operates an ambulance in varied weather and road conditions to transport patients safely to medical facilities. This safety-sensitive position requires operating hospital ambulance vehicles throughout the scheduled shift and responding to emergency and non-emergency calls. The EMT provides Basic Life Support, follows standard EMS protocols, works with other emergency responders, and maintains a calm, professional demeanor in stressful situations. The role may involve patient and scene assessment, evacuation, psychological support, and care in challenging environments.

Requirements

  • High school diploma or equivalent.
  • Successful completion of an accredited EMT program.
  • Current Arkansas EMT license in good standing.
  • American Heart Association CPR Certification.
  • Valid Class D driver’s license and a satisfactory driving record that meets the hospital’s insurance carrier requirements for operating hospital vehicles.
  • At least 19 years of age to support coverage under hospital driving policies.
  • Ability to follow verbal and written instructions.
  • Excellent oral and written communication and customer service skills.
  • Strong organizational skills, ability to multitask in a fast-paced environment, and strong attention to detail.
  • Ability to make effective decisions, including in high-stress situations.
  • Ability to read and interpret required documents and write or document required reports and correspondence.
  • Working knowledge of computers and ambulance equipment, including radio, communications, Lifeline computer console, ambulance cot, Basic Life Support equipment, and ALS equipment.
  • Ability to work cooperatively with employees, providers, and medical agencies.
  • Knowledge of the BRMC EMS service area, including street systems and surrounding geography; ability to read maps and give or receive directions.
  • Knowledge of Basic Life Support theory and skills relevant to the clinical area.
  • Knowledge of EMS operations and practice and familiarity with standard protocols.
  • Ability to communicate effectively with patients, families, coworkers, ancillary staff, visitors, physicians, students, bystanders, fire, rescue, and police; solve problems; and make decisions independently.
  • Ability to function in adverse or stressful situations and maintain a calm, professional demeanor.
  • Ability to operate emergency vehicles safely and follow traffic rules.
  • Ability to push and pull a stretcher with equipment and a patient; move patients between floors, beds, stretchers, and hospital beds; and frequently lift stretcher, equipment, and patients in excess of 180 pounds during the shift.
  • Ability to ascend and descend stairs, hike rugged terrain, climb steep embankments, enter confined spaces, crouch or crawl, and grip or grasp as required.
  • Ability to enter private homes and adapt to differing environmental conditions.
  • Keen hearing and visual acuity while driving an ambulance and monitoring patients and conditions.
  • Ability to initiate CPR and continue CPR for extended periods, including in uncontrolled environments.
  • Ability to perform auto extrication using 30 pounds or more of equipment.
  • Mental and emotional ability to handle significant stress, including emergency ambulance response with lights and sirens while maintaining a controlled, safe environment for the crew and traffic.
  • Ability to speak and hear continuously and to frequently stand, walk, bend, twist, stoop, squat, kneel, and crouch during scheduled shifts.

Nice To Haves

  • Previous experience is preferred, but not required; candidates with a desire and initiative to learn may be trained.

Responsibilities

  • Assist Paramedics in providing care to patients in emergency and non-emergency situations.
  • Provide basic medical support, including CPR, AED use, ventilation, and hemorrhage control, to stabilize patients.
  • Document aspects of care provided under the direction of EMS services.
  • Operate ambulance vehicles safely in varied weather and road conditions and transport patients to medical facilities.
  • Operate and drive hospital ambulance vehicles throughout the scheduled work shift.
  • Respond to ambulance calls, evacuate scenes, assess patients, and implement care for one or more patients.
  • Use Basic Life Support skills and follow standard EMS protocols.
  • Work cooperatively with employees, providers, medical agencies, and other emergency responders to provide patient care.
  • Provide psychological support to peers, patient families, and bystanders when needed.
  • Use personal protective equipment to limit exposure to hazardous substances, blood, bodily fluids, and chemicals.
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