EMS SCADA Communications Engineer

ISO New England, Inc • Holyoke, MA

5d • $100,000 - $146,000 • Hybrid

About The Position

ISO New England is the independent system operator responsible for the safe and reliable flow of electricity in its region and planning for the future of the electric grid. The EMS SCADA Communications Engineer leads and participates in the design, testing, implementation, monitoring, and debugging of critical power system model changes to the Energy Management System (EMS) related to SCADA communications. The Engineer develops in-depth knowledge of New England communication systems.

The role provides day-to-day technical support and leadership for EMS communication system applications, supports new RTU and PMU installations and testing, and assists with audio/visual systems in the control room. It also involves monitoring, tuning, and supporting critical data communication systems; developing custom applications for automation, monitoring, and EMS data analysis; and working with Satellite, SCADA, and Interregional Control Center personnel on inter-ICCP and EIDSN communication database changes. The position provides rotating 24x7 support for EMS communication applications.

This is a U.S.-based hybrid role with three onsite days per week. Relocation is required for successful candidates residing outside the U.S. The employer does not sponsor work visas. The expected annual salary range is $100,000–$135,000 for Communications Engineer; a Senior Communications Engineer level is also considered, with a salary range of $130,000–$146,000. The role is eligible for an annual performance bonus.

Requirements

• Bachelor’s degree in Electrical Engineering or Computer Science.
• At least 1 year of networking experience.
• Experience with at least one of the following: Linux scripting, PERL, Java, PowerShell, or SQL.
• Ability to quickly respond to and resolve problems involving communications computer systems, application software, user interfaces, and data communications.
• Excellent analytical skills.
• Excellent oral, written, interpersonal, and presentation skills.
• Demonstrated ability to work independently and as part of a team.
• Demonstrated ability to work in a fast-paced environment with rapidly changing priorities.
• Must be able to work in the U.S.; the employer will not sponsor work visas.
• If residing outside the U.S., relocation is required.

Nice To Haves

• Experience with GE’s eTerraPlatform EMS environment or a similar product.
• Knowledge of SCADA, RTU, ICCP, and synchrophasor communications.
• Knowledge of DNP3, TASE.2, C37-118, MODBUS, and TCP/IP protocols.
• Networking knowledge or experience.
• PMU device knowledge.
• BARCO CMS knowledge.

Responsibilities

• Provide day-to-day technical support and leadership for EMS communication system applications.
• Support and implement new RTU and PMU installations and testing for new assets and changes to existing assets.
• Support audio/visual systems in the control room environment.
• Monitor, tune, and support critical data communication systems, including ICCP, Communication Front End Systems, Remote Terminal Units, and Phasor Data Concentrator systems.
• Develop and support custom applications used for automation, monitoring, and analyzing EMS data.
• Participate in team meetings to understand data communication group tasks.
• Work jointly with Satellite, SCADA, and Interregional Control Center personnel to direct or implement changes to inter-ICCP and EIDSN communication databases.
• Provide 24x7 support of EMS communication applications on a rotating basis.
• Design, test, implement, monitor, and debug critical power system model changes to the EMS related to SCADA communications.

Benefits

• Competitive compensation and annual performance bonus.
• Enhanced 401(k) with generous employer contributions and financial planning support.
• Tuition reimbursement and professional development.
• Wellness programs, including an onsite gym.
• Flexible work hours.
• Hybrid work environment with three days per week onsite.
• Distance-based relocation assistance available.
• Paid on-call rotation.
• Comprehensive medical, dental, and vision insurance.
• Flexible spending and health savings accounts.
• Student debt benefit.
• Life and AD&D insurance.
• Disability insurance.
• Critical illness and hospital indemnity benefits.
• Paid time off and paid leave.
• Employee assistance program.
• Free coffee at the onsite café.
• Employee Business Networks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level