EMS/ADMS SCADA Analyst II (Control Engineering / Quality Assurance)

City of Austin

32d • $85,120 - $109,400 • Hybrid

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. This position is part of Control Engineering QA Admin group, providing real time operational support for SCADA/EMS and ADMS systems at Austin Energy. On call support for 24/7 coverage is required to ensure that the critical SCADA/EMS and ADMS systems used by System Control Center operators are reliable and accurate. The position will also perform NERC/CIP regulatory compliance activities and provide technical support for maintenance such as field upgrades, system upgrades, and repairs to SCADA/EMS and ADMS systems. This position expects independent action under limited supervision. Purpose: Under limited supervision, performs engineering, technical, and regulatory compliance work in support of Austin Energy's Electric Grid Supervisory Control & Data Acquisition/Energy Management System (SCADA/EMS), Advanced Distribution Management System (ADMS), Electric Systems workgroups and supporting technologies.

Requirements

• Knowledge of North American Electric Reliability Council (NERC), the Federal Energy Regulatory Commission (FERC), and the Electric Reliability Council of Texas (ERCOT) and the requirements imposed by these entities.
• Knowledge of power systems and control systems within an electrical utility for transmission and distribution.
• Knowledge of NERC/CIP (Critical Infrastructure Protection) Standards.
• Knowledge of hardware, software, and network infrastructure including the TCP/IP Network and the 7 Layer OSI Model.
• Knowledge of various ICS (Industrial Control System) communication protocols and data visualization tools or HMI.
• Knowledge of Electric Grid Modernization/Optimization or Distribution Automation (Smart Grid).
• Skill in organizing and executing multiple tasks effectively and efficiently.
• Skill in adapting and learning third party software tools for ICS (Industrial Control System).
• Skill in operating Windows OS client and Microsoft Office Suite.
• Ability to understand and interpret complex database design.
• Ability to follow ISO 9001 or other Quality Standardized Processes.
• Ability to perform guided systems testing of specification requirements.
• Ability to effectively participate in multiple projects or project capacities in a team environment.
• Ability to work in a 24/7 environment and response within adequate time.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
• Ability to coordinate NERC/CIP (Critical Infrastructure Protection) standards compliance program tasks.
• Ability to understand and use standard application development design, report, and project management tools.
• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job with (3) years of experience in a field related to the electric utility industry or Information Technology (IT) or Industrial Control System (ICS) design or control system operations.
• Experience may substitute for education up to four (4) years.

Nice To Haves

• Experience performing Windows administration in an Active Directory environment.
• Experience supporting or administrating an electrical SCADA system in an electric utility.
• Experience with computer scripting languages, such as Python or Powershell.
• Basic understanding of TCP/IP networking, firewalls, and VLANs.
• Basic understanding of SQL databases.
• Experience performing patching or backup activities in large-scale computer environment.
• Experience troubleshooting servers and workstations in a large-scale computer environment.
• Experience using Microsoft Office tools, such as Excel or Visio, to assist in administrative or compliance related activities.
• Experience performing compliance activities related to federal regulations, NERC/CIP experience preferred.

Responsibilities

• Supports 24/7 real-time control system integrity for the Transmission and Distribution SCADA Systems and their network and system infrastructures.
• Performs daily operation and maintenance of the Electric Grid SCADA (EMS and ADMS) control systems and their network and system infrastructures.
• Researches, performs, and documents sample data analysis utilizing system logs and historical data from ICS (Industrial Control Systems) utilizing Standardized Quality Processes.
• Implements NERC, FERC and ERCOT Reliability standards including critical infrastructure protection (CIP) standards.
• Ensures compliance with applicable NERC standards with security controls.
• Performs engineering analysis, configuration, troubleshooting, and quality control of ICS and network equipment.
• Coordinates and communicates with system operations, dispatchers, engineers, and field crews to troubleshoot any EMS/ADMS or Network system issues.
• Coordinates and analyzes technical information for use of internal and external customers.
• Develops and implements System enhancements or modifications requested by stakeholders.
• Communicate activity status to customers and management when performing daily work activities.
• Reviews, performs, and documents assigned compliance program related activities.
• Participates and implements major project telemetry changes in ICS and supporting systems within a team environment.
• Implements vendor security patches, system issue fixes, and OS patches in all related ICS.
• Assists in conducting technical consultation on complex system issues, preparation for audits, and the development of training materials.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level