EMS Administrative Manager

Pinellas County Government•Largo, FL

4d•Onsite

About The Position

The EMS Administrative Manager performs highly responsible administrative, operational, and supervisory work assisting the EMS Director in coordinating, managing, and monitoring departmental programs, personnel, and daily operations. The position provides primary operational management support to the EMS Director, with oversight of assigned functions that include EMS education and training, quality assurance and improvement, credentialing, logistics, contract administration, and other administrative and operational programs. The manager supervises assigned personnel, monitors performance and compliance, coordinates departmental activities, and ensures objectives, timelines, and operational priorities are achieved. The role works with the Office of the Medical Director (OMD), participating fire and EMS agencies, County departments, contractors, and other stakeholders to coordinate programs and implement approved initiatives. It exercises independent judgment within established policies and delegated authority, identifies operational concerns, recommends improvements, and supports effective, efficient, and accountable operations. The position is located at the Safety & Emergency Services Department, 12490 Ulmerton Road, Largo, FL 33774. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Employees are subject to a CJIS Level 2 Criminal History Check completed by the Florida Department of Law Enforcement.

Requirements

Seven years of administrative and program operations experience assisting a departmental director in planning and directing complex departmental support services and operations in the hiring unit’s principal designated subject matter mission or a directly related field, including lead work, supervision, or supervisory training; or an equivalent qualifying education-and-experience pathway.
Qualifying alternatives to the seven-year experience pathway: an associate’s degree in business administration, finance, economics, or a related field and five years of qualifying experience; a bachelor’s degree and three years; a master’s degree and one year; or a doctoral degree and some qualifying experience.
An equivalent combination of education, training, and/or experience may be considered.
Ability to work a variety of schedules, including compulsory work periods during special, emergency, and/or disaster situations.
Subject to a CJIS Level 2 Criminal History Check completed by the Florida Department of Law Enforcement.

Nice To Haves

At least one year of supervisory experience.
Experience in public safety administration, specifically Emergency Medical Services or Fire Administration.
Project management experience.
Contract management experience.

Responsibilities

Assist the EMS Director in coordinating daily operations and monitoring the implementation of priorities, programs, and initiatives.
Supervise, support, and evaluate assigned personnel, promoting effective performance, accountability, professional development, and timely completion of responsibilities.
Oversee the EMS Continuing Medical Education (CME) program, EMS Academy, and systemwide EMS training calendar, including schedules, participation, completion requirements, and program effectiveness.
Coordinate with the OMD and assigned education personnel on training requirements, educational activities, curriculum review, and implementation of approved educational programs.
Oversee administrative and operational functions of EMS quality assurance and quality improvement programs, including program activities, performance indicators, reporting requirements, and progress toward improvement objectives.
Monitor EMS credentialing, certification tracking, and related administrative processes for compliance with requirements and deadlines.
Oversee assigned logistics functions, including equipment accountability, inventory management, and coordination of operational resources.
Coordinate and monitor EMS projects, procurement activities, and assigned contracts to support timely implementation, compliance, and completion of deliverables.
Assist with budget preparation, expenditure monitoring, resource planning, and financial reporting as assigned.
Review program performance information, identify operational deficiencies, and coordinate corrective actions and process improvements with assigned personnel.
Facilitate routine operational communication among EMS personnel, the OMD, participating fire and EMS agencies, County departments, and contracted service providers.
Coordinate implementation and monitoring of approved EMS policies, procedures, and operational improvements.
Monitor assigned administrative and regulatory programs to ensure required processes, documentation, and reporting are maintained.
Oversee assigned contract compliance activities, including contractor performance, reporting requirements, and adherence to contractual standards.
Assist with coordination, preparation, and tracking of items requiring County Commission consideration, including supporting documentation and agenda submissions.
Support EMS emergency preparedness activities and coordinate assigned operational responsibilities during Emergency Operations Center activations.
Represent the EMS Director at meetings and functions as delegated and assume designated management responsibilities during the Director’s absence.
Perform other related duties as assigned.