EMR Specialist

Florida Digestive Health Specialists LLP • Bradenton, FL

6h • Onsite

About The Position

We are seeking an experienced and detail-oriented EMR Specialist to join our EHR Team. This role is responsible for reporting, workflow analysis, training, troubleshooting, and supporting Practice Management (PM) and Electronic Medical Record (EMR/EHR) systems across the organization. Founded in 2011, Florida Digestive Health Specialists (FDHS) is the state's largest single-specialty, physician-owned gastroenterology practice. FDHS provides unparalleled, compassionate gastroenterology care. With a mission to provide the highest quality digestive health services while fostering advanced research to improve patient outcomes, FDHS offers comprehensive care across 30 locations in Florida. The team includes many “Top Doctors” recognized by Castle Connolly for their clinical excellence and dedication to the communities they serve. The ideal EMR Specialist candidate will have strong analytical and reporting skills, experience with eClinicalWorks, and the ability to effectively train and support both clinical and administrative staff.

Requirements

• Associate degree required.
• Minimum of 3 years of EHR support experience in implementation, helpdesk support, or as a super/power user.
• Minimum of 2 years of eClinicalWorks experience strongly preferred, especially in Practice Management and reporting.
• Advanced Microsoft Excel skills required.
• Knowledge of medical billing and revenue cycle management.
• Strong organizational, communication, multitasking, and follow-up skills.
• Excellent customer service skills and ability to work independently or as part of a team.
• Must reside locally and be able to work from the corporate office in Lakewood Ranch, Florida.
• Ability to travel occasionally to offices throughout Florida.
• Availability to work full-time Monday through Friday, with occasional weekend support as needed.

Nice To Haves

• Experience with Crystal Reports, Cognos, or SQL reporting preferred but not required.

Responsibilities

• Create and compile financial and clinical reports from the EHR system for the COO, shareholders, office administrators, and other stakeholders.
• Analyze existing workflows and recommend best-practice improvements for care centers and offices.
• Develop and deliver training materials through onsite visits, group seminars, one-on-one sessions, and web-based training.
• Assist with MIPS workflows, tracking, reporting, and submission processes.
• Troubleshoot day-to-day EHR/EMR issues and coordinate with vendors for issue resolution.
• Provide PM and clinical EHR support for over 400 staff members and providers.
• Collaborate with providers and office staff to improve system efficiency and operational performance.
• Support reporting and analytics initiatives related to revenue cycle management and billing processes.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plan, paid time off and paid holidays.
• Professional development opportunities
• Positive and collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree