EMR Implementation & Optimization Manager

Bryn Mawr Medical Specialists Association•Lower Merion Township, PA

9d•$100,000 - $140,000•Onsite

About The Position

The EMR Implementation & Optimization Manager will be responsible for leading the successful planning, implementation, optimization and adoption of an electronic medical record and practice management system across the organization along with the ongoing support structure post-implementation.

Requirements

Bachelor’s degree in healthcare administration, information technology, health informatics or a related field
Prior experience working in an ambulatory healthcare environment and strong knowledge of physician practice workflows
Experience implementing major EMR and practice management platforms such as Epic, eClinicalWorks or NextGen in a multi-specialty, multi-site ambulatory environment
Experience with healthcare interoperability standards, including HL7 and FHIR
Experience with data migration, interfaces, integrations, reporting and system testing
Experience with clinical transformation, workflow redesign, change management and organizational readiness
Excellent leadership and interpersonal skills

Nice To Haves

PMP, CPHIMS or other relevant project management/healthcare IT certification preferred

Responsibilities

Develop and manage implementation plans, project timelines and budget.
Partner with clinical, operational, IT, revenue cycle, compliance and executive stakeholders to define implementation requirements and success criteria.
Assess current state workflows and design future state processes that improve clinical efficiency, patient safety, documentation and operational performance.
Coordinate EMR and practice management configuration, testing, training, data migration, interfaces, reporting and system validation activities.
Develop and execute go-live and cutover plans, including staffing, support models, contingency planning and escalation procedures.
Monitor post-go-live performance, identify optimization opportunities and coordinate stabilization activities.
Establish and track key performance indicators (KPIs) to evaluate implementation success and system adoption.
Ensure implementation activities comply with organizational policies, healthcare regulations, privacy requirements and applicable industry standards.
Support continuous improvement initiatives and future system upgrades, enhancements and optimization projects.
Establish and manage post-go live support structure.
Other duties as assigned.