EMR Data Reconciliation Specialist

Ohio Gastroenterology Group•Columbus, OH

3d•Onsite

About The Position

The EMR Data Reconciliation Specialist will assist the operations team and patients to reconcile orders, messages, and other data in a timely, accurate, and confidential manner. This role is crucial for maintaining the integrity of patient records within the EMR system.

Requirements

Knowledge of medical terminology.
Knowledge of HIPAA regulations.
Ability to handle a multi-line phone system.
Ability to organize work material and/or charts to ensure accuracy of patient records.
Ability to relate to all levels of patients, staff members as well as external providers and/or agencies.
Neat appearance and professional demeanor and pleasant phone demeanor.
Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping.
Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports.
Skill to use a personal computer and various software packages.
Ability to establish priorities, work independently, and proceed with objectives with little supervision.
Ability to handle and resolve recurring problems.
Fluent in English.
Must have high school diploma or equivalent.
A willingness to learn new tasks and be flexible to work on new priorities as they arise.
Flexibility in working hours willing to work occasional overtime.

Nice To Haves

Two years’ experience working in a medical environment (office, clinical, or hospital).

Responsibilities

Review and reconcile aging EMR open orders in a timely manner; escalate unresolved orders to office leads or as directed by supervisor.
Notate received order results with appropriate documentation/charting methods.
Manage patient non-compliance letters with appropriate documentation/charting methods.
Review and document direct provider messaging between EMR systems.
Task physician liaison/support team to ensure timely management of patient care.
Input monthly provider call schedules into EMR system(s).
Reconcile open appointments weekly or as directed.
Review and update patient portal chart requests daily or as directed.
Maintain daily working knowledge of physician’s schedules.
Communicate and escalate quality of care or delayed care concerns to practice operations managers or respective supervisor.
Support and demonstrate flexibility for ad-hoc projects or special assignments related to patient and/or EMR data.
Attend all team meetings and in services as required.
Maintain confidentiality of patient, personal and financial information by utilizing HIPAA guidelines and regulations.
Perform any other tasks as requested by the physician, director, human resource manager, and/or the office supervisor.