Employment Support Specialist

Goodwill NYNJ•New York, NY
•$45,000 - $47,000

About The Position

The Employment Support Specialist works within a PROS program to provide rehabilitation and vocational support to the PROS community. Services include vocational assessments and counseling, referrals, job-search assistance and development, job coaching, individual and group counseling, and other direct services for people with serious and persistent mental illness. Work is delivered in a person-centered, recovery-oriented environment and in accordance with NYS OMH Part 512 Regulations and Medicaid requirements. The position is located in Harlem, NY.

Requirements

  • Bachelor’s degree in a related field.
  • Excellent organizational and written and verbal communication skills.
  • Excellent computer literacy skills.
  • Understanding of evidence-based practices and experience with IPS, Person-Centered Planning, and/or working with individuals with mental illness.

Nice To Haves

  • Two years of vocational experience with a SPMI/MICA population preferred.
  • Bilingual/bicultural abilities are a plus.

Responsibilities

  • Maintain a caseload of up to 20 participants.
  • Administer assessments, bi-weekly meetings, progress notes, and individualized treatment plans.
  • Conduct vocational assessments for participants with employment goals.
  • Develop individualized vocational plans with participants, provide individual counseling, and facilitate vocational groups as needed.
  • Support participants with soft-skills development and preparation for basic job expectations, including managing stress and anxiety.
  • Assist participants with resume creation and interview skills development.
  • Complete data entry to reflect Individual Placement and Support (IPS) data at the program.
  • Develop relationships with employers and connect participants to potential employers.
  • Collaborate with participants’ collaterals and external providers to coordinate ongoing care and support employment retention.
  • Refer participants to appropriate outside vocational or educational services, such as ACCES-VR.
  • Assist with job development and job searches.
  • Provide job coaching as needed to support job retention.
  • Participate in team meetings to coordinate vocational and other services.
  • Facilitate 6–8 groups per week.
  • Perform other duties as assigned.

Benefits

  • Generous time-off policy.
  • Health, wellness, and financial resources.
  • Medical, dental, and vision benefits.
  • Parental leave.
  • Company-sponsored life insurance.
  • Retirement matching programs and contributions.
  • Transit and commuter benefits.
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