Employment Specialist

EmployU, Inc • Kissimmee, FL

18d • $60,000 - $70,000

About The Position

The Employment Specialist (ES) creates and implements a plan for each assigned customer to help them find employment aligned with their job goal and interests and within a reasonable distance of home. Plans include actions to support job retention for a designated period. The ES follows company instructions and provides customer service that meets or exceeds company standards. The role also organizes area Memorandum of Understanding (MOU) campaigns, develops business relationships, and supervises, trains, and assists Job Coaches. It requires local travel and work in both office and field settings at business locations. The estimated average annual pay for this full-time hourly position is $60,000–$70,000, including hourly pay and an estimated bonus.

Requirements

• High school diploma required.
• Open availability during days, evenings, and weekends.
• Ability to pass a level 2 background check.
• Reliable transportation, a valid driver’s license, vehicle registration, and auto insurance with minimum bodily injury coverage of $50,000 per person and $100,000 per accident.
• Proficiency with Microsoft Suite, Adobe, and web-based database systems.
• Confidentiality and ability to manage multiple deadlines.
• Own computer, printer, smartphone with data plan, and high-speed internet connection.
• Ability to meet the role’s physical demands, including standing, walking, reaching, prolonged sitting while driving and using a computer, and lifting up to 40 pounds as needed.
• Vision sufficient to read computer screens and printed documents, with or without correction.
• Hearing within the normal audio range, with or without correction.

Nice To Haves

• Some college, including a degree in any field.
• Experience working with individuals with disabilities, or prior counseling, job placement, job coaching, or public vocational rehabilitation program experience.
• CRM experience.
• Bilingual English/Spanish skills.
• American Sign Language (ASL) skills.

Responsibilities

• Organize area MOU campaigns, develop new business relationships, and assist the team with area MOU development.
• Supervise, train, and assist Job Coaches with job activities, and monitor their work hours for accurate tracking.
• Find on-the-job training opportunities suited to customers’ interests and abilities and reasonably near their homes, using online job boards, company websites, social media, and networking with hiring managers and human resources.
• Assist customers with job applications and assessments as needed.
• Prepare customers for interviews and teach resume writing, application completion and follow-up, and interviewing skills.
• Maintain regular contact with customers before placement by phone, text, email, or in person; document customer information in the database; contact each customer at least weekly and meet in person at least monthly.
• Help customers follow up on applications with employers, document progress in the database, and transport customers as needed for application follow-up and interviews.
• Support customers in starting and retaining employment through training, coaching, communication, and coordination with employers to resolve issues.
• Communicate regularly with Vocational Rehabilitation Counselors about customer progress.
• Drive clients to various locations as needed.
• Complete other assigned tasks.

Benefits

• Full-time employees are offered health insurance, a health savings account, dental insurance, vision insurance, life insurance, an employee assistance program, a 401(k) plan, paid time off, paid holidays, bonus potential for eligible positions, a flexible work schedule, and pet insurance.
• Flexible work schedule supporting work/life balance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED