Employment Specialist (Advance)

Goodwill NYNJ•The Bronx, NY

About The Position

The Employment Specialist (Advance) provides ongoing service and vocational planning, case management, and goal-related employment services to participants to help them maintain employment. The role works with participants, employers, and support teams to achieve and sustain successful employment outcomes. The specialist screens participants for program eligibility, assesses their needs, supports intake and person-centered assessment, and develops individualized vocational support plans. Services are delivered in varied locations, including participants’ homes, community locations, public transportation, and agency-operated centers or sites. The specialist also provides job readiness, soft-skills, travel, and employment training; develops community placements and job opportunities; and supports participants in obtaining and maintaining employment. The role documents services and progress, collaborates with families and community providers, attends required or recommended training, and performs other duties as assigned. The position involves travel throughout multiple boroughs in New York City and maintaining the confidentiality and security of customer information and records.

Requirements

Bachelor’s degree in social sciences or human services.
One year of experience working with people with disabilities.
Ability to work a flexible schedule to meet changing caseload needs.
Ability to use Microsoft Word, Outlook, Excel, and web-based applications or software effectively.
Ability to work in a fast-paced environment, multitask, prioritize, pay attention to detail, and meet deadlines.
Ability to travel throughout multiple boroughs in New York City.

Nice To Haves

Experience with Autism Spectrum Disorder is preferred.
Bilingual skills are a plus.

Responsibilities

Screen participants for program eligibility and assess each participant’s needs.
Link participants with other services and assist with applying for benefits and services, including OPWDD, ACCESS VR, and community service providers.
Assist with intake, including a Person-Centered Individualized Assessment.
Develop Individualized Vocational Support Plans identifying employment goals, outcomes, services, and supports.
Provide direct and indirect Vocational Support Services in accordance with each participant’s Vocational Support Plan.
Deliver services in participants’ homes, community locations, on public transportation, and at agency-operated centers or sites.
Conduct job readiness training, including instruction in evidence-informed job and work readiness curricula, individualized work-related behaviors, and vocational planning.
Deliver soft-skills, social-skills, workplace interpersonal-skills, and stress-management training.
Conduct Marc Gold and Associate Discovery.
Provide ongoing service and vocational planning to help participants achieve goals and receive appropriate vocational services and supports.
Develop community placements, including volunteering, internships, mentorships, apprenticeships, job clubs, work-site visits, job placements, and other job-exploration modalities.
Provide travel training on public transportation and paratransit.
Use supported employment evidence-based strategies and Customized Employment principles to secure placements for or with participants.
Assist with planning for self-employment where applicable.
Provide job coaching, instruction, and training to help participants obtain and maintain employment.
Conduct vocational and situational observations and assessments in community placements.
Document contacts, services, and participant progress toward goals and outcomes in service plans, case notes, reports, and other required documentation.
Collaborate with families, community service providers, and other supports involved in each participant’s case.
Attend training as needed and recommended by the agency and supervisor.
Maintain confidentiality and security of customer information and records.
Perform other duties as assigned by the supervisor.