Employment Specialist

Community Support Services of Missouri•Joplin, MO

17h•Hybrid

About The Position

An Employment Specialist is responsible for supporting individuals in achieving meaningful and sustainable employment by assessing their skills, interests, and career goals, and by providing tailored job-readiness training such as resume development, interview preparation, and workplace skills coaching. This role requires close collaboration with employers to identify workforce needs, advocate for accommodations when appropriate, and create opportunities that align with both client strengths and organizational requirements. Employment Specialists also provide ongoing coaching and monitoring to ensure successful job placement and retention. By fostering inclusive hiring practices and connecting diverse talent with employers, Employment Specialists play a critical role in workforce development, empowering individuals to build independence and stability while strengthening the community.

Requirements

High School Diploma or GED Equivalency.
Confidence working with individuals of various abilities.
Strong verbal and written communication skills.
Ability to work independently and collaboratively in a team environment.
Resourcefulness and flexibility in meeting individual needs.
Strong organizational and documentation skills.
Ability to build relationships and foster partnerships with community employers and stakeholders.
Valid driver’s license, a good driving record, and reliable transportation with functioning safety systems (e.g., heat, air conditioning, seat belts).
Compliance with CSS training standards, including but limited to certifications such as CPR and First Aid.
Successfully completes all agency‑required training and practical mentoring, including supported employment competencies, during the first year of employment.

Nice To Haves

Bachelor’s degree in social work, special education, vocational rehabilitation, or a related field is preferred.
Prior experience with individuals with disabilities or community employment services is highly desirable.

Responsibilities

Conduct assessments, develop individualized employment plans, and monitor progress.
Facilitate workshops and hands-on activities that teach and build essential workplace skills. Provide ongoing coaching and feedback during training.
Identify and create job opportunities that align with individual goals and strengths.
Build and maintain partnerships with local employers. Provide assistance with resumes, applications, and interview preparation.
Provide advice on career pathways and benefits planning, ensuring individuals understand their options and impacts (e.g., Medicaid/waiver eligibility).
Offer on-the-job coaching and workplace integration support. Collaborate with teams to adapt strategies based on individual needs.
Occasionally work in other departments, adjust schedules, or perform additional duties to meet the needs of individuals or organizational goals.