Employment Specialist- TRACS

Advocates•Hopkinton, MA

About The Position

The TRACS program is seeking a full-time Employment Specialist to serve central Massachusetts and surrounding towns, including Worcester, Milford, and Northbridge. The role also requires willingness to drive to locations such as Mansfield, Framingham, Clinton, and Sturbridge, as well as other towns in between. The starting rate is $21.50 per hour. The Employment Specialist assists individuals with disabilities in obtaining and maintaining employment through group and one-on-one support. The role helps participants develop job skills and navigate the employment process, including job development and coaching. It offers exposure to clinical skills, including mental health support, and hands-on experience in a rewarding field. Advocates is a nonprofit, mission-driven organization providing comprehensive services for people facing developmental, mental health, or other life challenges. Its person-centered approach supports individual choice, independence, and meaningful lives. The organization emphasizes respect, compassion, inclusion, and a supportive culture where employees can grow and thrive.

Requirements

  • High school diploma or GED.
  • At least one year of experience working with individuals with disabilities or autism.
  • Valid driver’s license and acceptable driving status.
  • Use of a reliable vehicle that seats two passengers.
  • Strong organizational skills and the ability to work independently without direct supervision.
  • Excellent written and verbal communication skills.
  • Demonstrated problem-solving, interpersonal, planning and organizing, quality-control, adaptability, and dependability skills.
  • Ability to maintain confidentiality and communicate clearly in writing and verbally.
  • Additional specific experience may be required.

Nice To Haves

  • Associate degree preferred.
  • Medical experience preferred.

Responsibilities

  • Demonstrate knowledge of and commitment to the agency’s mission and values.
  • Communicate effectively with clients and, when necessary, their family members.
  • Manage a caseload of 6–7 clients, helping them look for work and providing job coaching to individuals who are already employed.
  • Create a schedule based on the client caseload and communicate the schedule weekly to the supervisor.
  • Use creative approaches to engage clients and help them meet their employment goals.
  • Source job opportunities using multiple online job boards and communicate effectively with employers.
  • Help clients with job applications, cover letters, resumes, interview skills, and other soft skills needed for successful employment.
  • Work independently and directly with individuals during the job development process.
  • Complete required monthly progress reports and maintain detailed job development logs and records for each person on the caseload.
  • Observe and promote safety and security procedures and use equipment and materials properly.
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